Muhammad Mughees

Experience

• 

  Sodexo

  Mar 2020 - Apr 2021

  Chef

  * Demonstrated proficiency in various cooking techniques, food preparation, and presentation.* Maintained a clean and organized kitchen, ensuring compliance with hygiene and safety regulations.* Managed kitchen staff, delegating tasks, and fostering a collaborative working environment.* Implemented cost control measures while maintaining high-quality food standards.* Created and updated menus, considering seasonal availability and customer preferences.* Collaborated with suppliers to ensure the availability of fresh and quality ingredients.* Adapted to dietary restrictions and special requests, providing exceptional customer service.* Conducted regular inventory checks, monitored stock levels, and placed orders as needed.* Participated in menu tastings, food presentations, and contributed to menu development. Show less

• 

  MSS Security

  Feb 2022 - Jan 2024

  • Set the standard in Security, Health & Safety and Operational Performance• Oversee, assist, train and develop other Revenue Protection Officers to meet or exceed the required standards• Assist and support the Shift Supervisor (Rev2) during shift and with end of shift duties• Identify opportunities for improvement amongst the Revenue protection officer division• Train and fill in as Acting Supervisor (Rev 2) as required• Liaise with MSS Security and PTA Transit Management as required Show less • Performing static and patrol duties across the Perth train network.• Follow strict Occupational Health and Safety instructions and practices.• Inspecting passenger tickets Issuing of infringements in accordance with policies and training• Customer service duties such as answering queries from the public, providing directions etc.• Resolving conflicts and disputes where required Completing incident reports where required• Assisting Transit Officers when requested• Demonstrated excellent attention to detail in completing tasks accurately and efficiently. • Maintained regular communication with stakeholders, ensuring their needs were met and building effective working relationships. Show less

  • Senior Revenue Protection Officer

    Aug 2023 - Jan 2024

  • Revenue protection officer

    Feb 2022 - Sept 2023
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  Wilson Security

  Jan 2024 - now

  Transperth Security officer

  * Demonstrated outstanding personal presentation and customer service skills.* Executed security duties in compliance with industry standards and client requirements.* Managed challenging situations positively and responded to incidents calmly and confidently.* Collaborated effectively within a team and demonstrated a high level of personal conduct.* Maintained a strong focus on safety and security, adapting to a rotating roster, 7-day week, and 365-day availability.* Provided exceptional verbal and written communication, including detailed reporting skills.* Held and maintained required certifications, including WA Security license, WA Driver's license, Certificate II in Security Operations, and current First Aid and CPR.* Actively participated in ongoing professional development, obtaining additional certifications such as Baton, Handcuff, OC, and Empty Hand Technique. Show less