Michelle(Yuan Chiao) Cheng

Experience

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  CommVerge Solutions

  Aug 2004 - Sept 2005

  Taiwan Branch – Software Engineer

  ● Technical support for Asia Pacific Telecom Co. 3G online services (Digital albums/MMS Relay/Ringtone download)● Issue ticket system development.● Clients including South Korean Telecom, Asia Pacific Telecom Co., Taiwan High Speed Rail and First International Telecom.

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  Asmag.com

  Jun 2006 - May 2010

  Senior Programmer

  ● Requirement analysis, system analysis, system design, and online service development.● User behavior analytics/ future business forecast/seminar hosting. ● Collaborating and developing sales kit system with Shenzhen, Beijing and Shanghai branches.● Developing international sales kit system for oversea business unit and editorial office.● Achievements:o www.secutech.com /www.asmag.com /Task assignment system/Sales kit system

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  TW-AIRNET

  Sept 2010 - Jan 2011

  Senior Administrator

  ● Website administration/membership behaviors analytics/campaign planning- Kara24.com.tw● Technical support for maintaining website daily operation.

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  Gorilla technology Group, Inc

  Feb 2011 - Apr 2012

  Assistant Project Manager

  ● Proposal planning for Government Procurement. ● Project management/vendor management/ customer relationship management. ● Partner including NOKIA, Advantech Co.● Clients including Criminal Investigation Bureau, Taipei Fire Department, and Criminal Investigation Division, Taipei City Police Department● Achievements:o Criminal Investigation Bureau - IMS (Internet Media Service): Lawful interception system integration project.o Taipei Fire Department - Disaster prevention monitoring project (Maintenance phase) o Criminal Investigation Bureau - Taipei city police department: Crime detection monitoring project Show less

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  Systex Corporation

  Oct 2012 - Jul 2015

  ● Demand/resource planning in info security field(ISO27001) and networking quality field.● Estimation and management on project scope, budget, cost and risk.● Manpower Recruiting/sub-contractor management/people management.● Specialists and sub-contractors recruitment.● Clients including ChunHwa Telecom, FarEasTone Telecom, Aisa Pacific Telecom, ASUS, Family Mart and President Information CORP.● Achievements:○ FarEasTone- Expert Diagnosis system project(Networking quality)/ System Access Trails Enhance Project( ISO27001)○ ChungHwa Telecom (emome/TOPS)- Logs management platform implement project(ISO27001)○ APTG-Nokia-LTE: APTG-Nokia LTE NMS Project (Networking)○ ASUS – Big data analysis platform implement project(Global marketing)○ Family Mart: Enterprise data management centre (Machine room management)○ President Information CORP.: Log management platform implement project (Machineroom management) Show less

  • Assistant Project Manager - SBOX product development dept.

    Jan 2015 - Jul 2015

  • Assistant Project Manager - Value-added Service dept.

    Oct 2012 - Dec 2014
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  DrivenBI, LLC

  Jan 2016 - Mar 2016

  Sales Manager

  Business development/ Partnership development/Strategy planning

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  International Integrated Systems, Inc.

  Oct 2016 - Aug 2020

  Project Manager

  ● Lead proof of concept (POC)/Proposal planning/Project planning/Project management● 3PP Vendor management/partnership development/customer relationship management.● Long-term partnership: Ericsson, Supply partnership: IBM/ Google/ Unitech Computer● Achievements:o Asia Pacific Telecom Co-Ericsson NB-IoT project phase I / phase II/ Nokia provisioning service integrationo FarEasTone Mobile Speed Test Platform MA.o FarEasTone Auto Provisioning service MA.

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  Ministry of Science and Technology Joint Research Center for AI Technology And All Vista Healthcare

  Aug 2020 - Dec 2022

  Project Manager

  Planning smart emergency service for establishing the Emergency Department of National Taiwan University Hospital(NTHU) as the benchmark pioneer. By deploying Capstone project in medical and clinical field, now we are renewing emergency process with innovative technologies, like AIoT, AI, cloud services. The job responsibility includes: Project planning, project management, stakeholder management, media management, website planning, vendor management, partnership establishment and international cooperation planning/ execution. Show less

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  Innova Solutions

  Aug 2022 - now

  Product Manager

  - Program Increment Planning for Optum and Change Healthcare.- Internal and external coordination/collaboration with strategic partners in the United States, and India.- Regular presentation for regular deliverable demos.- Led projects including data transformation and migration of the medical core network, refactoring the medical transaction comparison, and the test transaction generator. Simplifying the manual validation process into an automatic process, helps our stakeholders to avoid business loss, reduce the validation period, and reduce errors caused by manual operation. - Knowledge sharing- Innovation proposal writing for optimizing business value.- Partnership maintenance with Optum/ Change Healthcare Show less