Maple Ye

Experience

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  TeleMatrix Japan

  Sept 1995 - Sept 1999

  Customer Service Manager

  Supervised all facets of the customer service International division operation activities.

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  Public Works and Government Services, Canada

  Feb 2004 - Sept 2004

  Financial Assistant

  Primarily played financial consultation and support role to all financial activities of the Federal Government operations in Pacific Region. Provided management with timely reviews of financial status and progress in its various programs and activities. Made recommendations to management regarding cost savings opportunities, risks and efficiency improvement strategies. Reconciled accounts and prepared variance report, generated financial management reports, accounting reports and other related departmental systems. Show less

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  Intel Corporation

  Dec 2005 - now

  Responsible for driving operational excellence in a 200+ people fast moving group spread across US, Europe, APAC and China. Roles include managing process of quarterly and annual business planning, POR/budget control, providing counsel to senior management and driving organization development strategy, leading project teams and managing key internal and external relationships including HR, Finance, legal and senior leaders. Set strategies for Intel Customer support related projects across APAC and China, integrate project activities through all the phases of project life-cycle. The projects include ODM, OEM, MNC customer information management, service marketing management, call center vendor management, etc.

  • Business Operations Manager

    Mar 2011 - now

  • Program Manager

    Dec 2005 - Mar 2011