Maria Lima

Experience

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  Grupo JAP

  Oct 2015 - Oct 2016

  Communication & Marketing Trainee

  - Assisted in planning and organizing events.- Supported Customer Relationship Management processes.- Handled reclamations management, contributing to service recovery and customer satisfaction.

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  JMC - Investimentos Imobiliários, Lda.

  Apr 2019 - Apr 2020

  Marketer

  - Enhanced social media engagement and lead generation through strategic content management.- Organized archives and planned events, improving operational efficiency and fostering stronger business relationships.

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  KOKET

  Sept 2020 - Sept 2021

  Press & Digital Marketing Associate

  - Updated social media, e-commerce, resulting in higher customer satisfaction and increased online sales- Produced and distributed editorial content, press releases, and newsletters, strengthening overall brand communication- Analyzed marketing data to refine strategies, improving campaign effectiveness and public relations outreach

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  Auto Imperial de Bragança

  Sept 2021 - now

  Marketing & Communication Manager

  - Created and hosted the podcast "DOS ZERO AOS 100," significantly increasing brand visibility and audience engagement- Managed social media, website content, and image editing, resulting in a consistent and compelling online presence- Planned and executed data-driven marketing campaigns, leading to a notable improvement in ROI and customer interaction