Experience

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  Cognizant

  Sept 2004 - Sept 2007

  Technical analyst-crm

  • Led team of 6 people at offshore development centre in India• Responsible for project deliverables worth $5 million at Cognizant (USA) Client The HARTFORD, CT, USA• Streamlined delivery process that reduced defect occurrence rate by 70% within 6 months• Increased on-time delivery ratio from 70% to 90% within one year

• 

  Tata consultancy services

  Sept 2007 - Apr 2008

  Asst. systems engineer

  • Led team of 7 people at offshore development centre in India• Trained 20 people in business function, coding best practices resulting 35% increase in efficiency• Conceptualized, developed and implemented 100% reusable templates that results in manpower optimization and reduced cost of project by $1 million

• 

  State bank of india

  Apr 2008 - Jun 2010

  Asst. manager (systems)

  • Optimized bandwidth revamping Network Infrastructure that resulted 30% increase in productivity• Led a team of 7 to procure, manage/install/reorganize Data Centre infrastructure for treasury• Managed team of IT outsourced engineers of 10 people for various Dealing software’s (Murex, KVAR)

• 

  Punjab national bank

  Jun 2010 - now

  Project Management• Manage a team of 15 engineers/developers for various projects SAP/MAIL/Finacle worth $4 million• Negotiate/interact with vendors, auditors, business delegates • Conduct training, prepare RFP/IT policy framework/IT budget, evaluate tender SAP enterprise resource planning (ERP) software HCM, FICO, ABAP• Supervised team of 12 to migrate/import data from legacy/manual system and end to end implementation• Conceptualized HR administrative process and guided the team to automate 90% HR processes.• Centralized payroll processing across Bank branches/regions that reduced defect by 80%IBM LOTUS Note Domino Mail Messaging System• Renegotiated RFP terms to convert ATS to fresh purchase of licenses which saved project’s cost by 20%• Redesigned mail infrastructure, streamlined archiving/backup process which increased efficiency by 50%• Initiated integration of logs/reports through agent between stake holders of Mail that mitigated 90% audit risks 收起

  • Senior Branch Manager

    Apr 2020 - now

  • Manager (IT)

    Jun 2010 - Apr 2020