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Dinesh Chaparala

Dinesh chaparala

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location of Dinesh ChaparalaAndhra Pradesh, India
Phone number of Dinesh ChaparalaView Mobile No.
Followers of Dinesh Chaparala413 followers

  • Timeline

  • Skills

    Spa
    Classical western massage therapy
    Hawaiian lomi lomi
    Neck and shoulder massage
    Holistic facial massage
    Customer service
    Customer satisfaction
    Team management
    Management
    Team building
    Leadership
    Employee relations
    Wellness
    Training

  • About me

    Aspiring to develop and grow as a reputed professional, in the constantly evolving spa industry, by effective utilization of my skills garnered over rich, diverse work environments and knowledge acquired in the field of Health and Wellness. My skillset for the Spa Industry * Very Passionate about the spa industry * Qualified body,beauty and spa therapist * Rich experience in the retail sector * Excellent communication skills. (Verbal and oral.) * Outstanding customer service skills * Ability to multitask and prioritize * Experience in handling conflicts at work * Sound understanding of financial statements * Experience in handling clientele of diverse geographical backgrounds * Knowledge in marketing the spa services * Participative leadership qualities and a true team member

  • Education

    • Ananda spa institute

      2010 - 2010
      Spa therapy diploma aesthetic treatments, spa & body therapies

    • University of wales, uk

      2005 - 2009
      Post graduate diploma in business administration business administration and management, general

  • Experience

    • Sri chaitanya infosystems pvt ltd

      Jun 2003 - Nov 2003
      Telemarketing executive

      I was part of a team of International Outbound telemarketing executives. Worked on various mobile service provider campaigns, trying to sell mobile phone contracts to residents of USA. Also worked on a Prostrate related illnesses campaign, trying to sell medications to residents of UK.

    • Hutchison essar south ltd,

      Nov 2003 - Jul 2004
      Customer care executive (contacted employee)

      Attended Inbound calls at the Hutch ( Mobile service Provider, Andhra Pradesh) call center. Attended both pre - paid, as well as the post - paid customer's calls.

    • Scalarsoft pvt ltd

      Sept 2004 - Apr 2005
      Junior software test engineer

      I was assigned a role of reporting bugs by testing builds to Senior Software test Engineers

    • Spin restaurants ltd

      Dec 2005 - Dec 2009
      Sandwich artist, team leader, assistant restaurant manager

      Main Responsibilities Handled:• Running the restaurant operations with team members• Reporting shift wise stock levels of food inventory to the manager• Ensuring the hygiene of food stored and served• Maintaining restaurant premises clean and tidy• Handling customer complaints and resolving them• Working towards sales targets• New staff training

    • Tesco plc

      Nov 2009 - Jan 2010
      Customer service manager (contracted employee)

      Attended to customer complaints related to their grocery online home deliveries.

    • Latitudes health private limited

      Nov 2010 - Apr 2011
      Spa management trainee

      Worked as a spa management trainee for Tangerine Spa, under the leadership of Shalin Jose (Spa Manager of the Year 2009 India - Asia Spa India Magazine.)• Managing and supervising reception of the spa• Maintaining guest relations• Addressing daily briefings to the spa staff• Motivating staff towards sales targets• Handling staff issues

    • Latitudes health private limited

      Jan 2012 - Apr 2012
      Branch manager

      Branch Manager for Tangerine Spa & Latitudes Gym.• Liaising between management, staff and clients• Supervising the appointment grid for best utilisation of resources for Spa & Gym• Working towards set sales targets• Devising advertising campaigns along with the marketing manager• Staff mentoring and motivation• Maintaining guest relations and guest satisfaction levels• Ensuring the premises are kept to the required standards• Monitoring the maintenance of Inventory• Administering the overall operations as per the set operational protocol Show less

    • Relaxation sutra

      Nov 2012 - Jul 2013
      Mobile relaxation massage therapist

      Relaxation Sutra is a one man organisation, which brings relaxation massage therapy services to the doorstep of any individual, conscious of inculcating wellness in to his/her own lifestyle. Relaxation Sutra pioneers in introducing "All Natural Premium massage waxes" (Songbird Naturals/Tui Balms) to free lance massage therapy segments of Hyderabad. These natural aroma essential oil based massage waxes are internationally renowned in the field of massage therapy for being the primary choice of professional massage therapists all around the world.Mission Statement - To promote Health and wellness through massage therapyI personally visit my customers place to provide International Relaxation Massage Therapies. Currently the menu offers Classical Western RubUp and Hawaiian Lomi Lomi (Heartworks) as full body relaxation services. The customers also have the complete liberty to book for back massage, neck and shoulder massage, facial massage and legs and feet massage as individual services. Show less

    • Studio11 salon & spa

      Jul 2013 - Sept 2013
      Regional trainer - spa services & skin care

      Studio11 Salon & Spa has an evolved, layered structure to compartmentalize service oriented technical training to its franchisees. Bearing in mind the Pan India presence of the brand, brand image to cater to the premium segment of the market and the layered structure to impart service oriented technical training, I was primarily responsible for creating Standard Operating Procedures for Skin and Massage services.

    • Relaxation sutra

      Sept 2013 - now
      Mobile relaxation massage therapist

      Relaxation Sutra is a one man organisation, which brings relaxation massage therapy services to the doorstep of any individual, conscious of inculcating wellness in to his/her own lifestyle. Relaxation Sutra pioneers in introducing "All Natural Premium massage waxes" (Songbird Naturals/Tui Balms) to free lance massage therapy segments of Hyderabad. These natural aroma essential oil based massage waxes are internationally renowned in the field of massage therapy for being the primary choice of professional massage therapists all around the world.I personally visit my customers place to provide International Relaxation Massage Therapies. Currently the menu offers Classical Western RubUp and Hawaiian Lomi Lomi (Heartworks) as full body relaxation services. The customers also have the complete liberty to book for back massage, neck and shoulder massage, facial massage and legs and feet massage as individual services.www.relaxationsutra.com Show less

    • Soham online

      Nov 2013 - Feb 2015
      Sales manager

      ManageMySpa is a multiple award winning, All in One software with Mobile Apps and E Commerce Capabilities for the salon, spa and medispa chains worldwide. My role with Soham (Currently "Urenok") was, to qualify prospects by understanding their business vision & existing management practices relating to Sales, Marketing, CRM & POS, Loyalty, Inventory, Revenue/Yield & Employee areas. List the core requirements of a prospective wellness chain from an IT solution. Schedule a demo with a demo consultant to establish the benefits of adopting ManageMySpa. Show less

    • F salon, jubilee hills, hyderabad

      May 2017 - now
      Massage therapist, skin care therapist, salon manager

  • Licenses & Certifications

    • Cibtac diploma in aesthetic treatments

      Cibtac

    • Cibtac diploma in body therapy - credit

      Cibtac

    • Dermalogica professional products knowledge (theory)

      Dermalogica

    • Dermalogica retail products knowledge (theory)

      Dermalogica

    • Great skin with face mapping skin analysis(theory and practical)

      Dermalogica

    • Heartworks lomi lomi basic & advanced