Hyder Mohammed

Hyder Mohammed

Revenue & Retention Executive

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location of Hyder MohammedToronto, Ontario, Canada

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  • Timeline

  • About me

    Manager – Franchise Performance & Operations, Tim Hortons Canada at Restaurant Brands International

  • Education

    • Anwarul' uloom

      2008 - 2011
      Bachelor of Commerce (B.Com.) Commerce
    • Free Code Camp

      2015 - 2016
      Full Stack Web Development Certification Computer Software Engineering
    • Humber College

      2012 - 2013
      Global Business Management International Business
  • Experience

    • Tata Communications

      Dec 2006 - Jan 2008
      Revenue & Retention Executive

      • To maintain the relationship between the customers and the company• Retain the customers who are not using the service because of billing or technical problems• Maintain a team of collection executives for collection of the postpaid customers using the services• Maintain a team of area distribution to distribute the renewal packs to the prepaid customers and make the renewals to be happening• Consolidating and reporting day to day activities to Area Manager

    • Restaurant Brands International

      Jun 2017 - now
      • Manager – Franchise Performance & Operations, Tim Hortons Canada

        Dec 2018 - now
      • Manager - Operations Standards, Tim Hortons, Canada

        Jun 2017 - Dec 2018
  • Licenses & Certifications

    • ITIL V3 Service Management

      Loyalist Certification Services
      Aug 2014
    • Chatter Basics Badge

      Salesforce Trailhead
    • Data Modeling Badge

      Salesforce Trailhead
    • Security Specialist

      Salesforce Trailhead Superbadges
    • Salesforce Certified Administrator (ADM 201)

      Salesforce
      Jul 2016
    • UI Customization Badge

      Salesforce Trailhead
    • Data Management Badge

      Salesforce Trailhead
    • Introduction to Responsive Web Design

      SitePoint
      Dec 2014
      View certificate certificate
    • Salesforce Platform Basics Badge

      Salesforce Trailhead
    • Salesforce1 Mobile Basics Badge

      Salesforce Trailhead