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Jose Arias

Jose Arias

Customer Service Agent

Followers of Jose Arias141 followers
location of Jose AriasCosta Rica

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  • Timeline

  • About me

    Project Manager, Identity and Access Management, IBM Cloud

  • Education

    • Tecnológico de Costa Rica

      2014 - 2016
      Licentiate degree Finance, General Lic

    • Tecnológico de Costa Rica

      2010 - 2014
      Bachelor of Business Administration (B.B.A.) Finance, General Bachelor Graduated

  • Experience

    • Amazon

      Nov 2013 - Feb 2015
      Customer Service Agent

      - Customer Service- SME- Trainer Assistant

    • IBM

      Apr 2015 - now

      Driving Belgium, Luxembourg, Switzerland (July-October 2018) and Germany/Italy (from December 10-till date) transition from Go Live to steady state in the Mobility and Employee Data processes Provided testing support and overall process support for the releases of Workday@IBM in Spain, Ireland, Greece, Israel, Portugal and Netherlands Handled: Calendar, Travel planning and Expense Reports for the executives supportedAdministrative assistant to: - Pete Rubio; Vice President Bluemix Platform- Marc Haberkorn; Director API/Gateway & Interaction Services Offering Management- Rose Trewartha; Director HR Global Payroll and Employee Offboarding- Guy Pacitti; Director Business and Technical Leadership- Richard McColl; Vice President Technology and Employee Experience

      • Project Manager

        Jan 2020 - now

      • HRMS Workday Global Subject Matter Expert

        May 2018 - Jan 2020

      • HRMS Workday Specialist

        Aug 2017 - May 2018

      • Administrative Assistant

        Apr 2015 - Aug 2017

  • Licenses & Certifications