Agus Budiyanto

Experience

• 

  Rosewood Hotels & Resorts

  May 2011 - Aug 2012

  Captain Waiter

  - Working together as a team - Attend the Daily Briefing in the restaurant- Review and discuss glitch report to increase restaurant score as per L.Q.A standard- Attend Weekly Training and L.Q.A standard operation for Rosewood Hotel & Resort- Suggestion for new concept and idea for smooth operation and guest satisfaction - Implemented S.O.P as standard of Leading Quality Assurance- Guest Suggestion for daily special of the day Menu- Observed, Accommodate, anticipate guest needed- Implemented daily Rosewood Responsibility- Concern about guest needed and discuss with Chef and Restaurant manager to implement Show less

• 

  Hakkasan Group

  Dec 2013 - Feb 2016

  Bartender

  -To maintain outstanding knowledge of cocktails, beverage and wines and also Display excellent attention to detail & consistency of the drinks.-Hakkasan daily maintain of procedure, HACCP, Daily opening & closing check list, Grooming standard, and Policy Operational of Hakkasan Worldwide. -Responsible to control the Bar, including stocktaking and preparation of consumption report.-Controls all bar stocks and keep necessary stocks available stored in an appropriate way.-To provide same level of Hakkasan Cocktail and to give same experience of the drink within Hakkasan worldwide. -Ensures that all bar service preparations are made and ready for service in accordance with Hakkasan standards.-To suggest preferences of the spirit which is guests likes to giving excellence service.-Ensure that effective communication is carried out with all employees, while keeping an effective communication with Bar Manager.-To assist development of Bar Back into the next level.-Prepare and service beverages for servers and guests in a quick, efficient and friendly and professional manner.-Ensure that guests are served in accordance to State and local guidelines regarding the service of alcohol. Show less

• 

  Intersect by Lexus

  Oct 2017 - Jul 2023

  Head Bartender
• 

  Norwegian Cruise Line Holdings Ltd.

  Jul 2023 - now

  Bartender