Danielle Juneau

Experience

• 

  Gaston College

  Oct 2009 - Dec 2017

  Compliance Specialist-Health Education Division

  • Introduced a new method of tracking student information to ensure efficiency while complying with Federal guidelines• Increased compliance reports by 15% in the first month with new process, simplified process for students to complete compliance requirements. • Web content manager for Health & Human Services Division webpages.• Promote health programs via social media, creating and distributing brochures, flyers, and signs. • Created an online application and established an admission process for several health programs• Implemented a more efficient method for registering students. • Instrumental in working to ensure all documents and web pages are ADA Compliant• Scheduling Appointments • Evaluated High School and College Transcripts • Prepared Purchase Requisitions Show less

• 

  Christian Tours

  Dec 2017 - Jan 2019

  Customer Service Representative

  • Redesigned travel documents distributed to passengers• Modernized the method of reporting and analyzing travel insurance claims and adjustments• Spearheaded efforts to update the reservation process for ease of use in compiling data for reporting purposes• Inbound Call Center

• 

  Windstream Enterprise

  Jan 2019 - Mar 2020

  Residential Inside Sales Agent
• 

  DISH Network

  Mar 2020 - Jul 2020

  Associate Account Executive - Retention

  Performance-driven account executive determined to provide exceptional customer service, build value in our products, and strengthen relationships with existing customers.

• 

  OB Builders Florida, Inc

  Jul 2020 - now

  • Director of Operations

    Aug 2024 - now

  • Operations Manager

    Mar 2022 - Sept 2024

  • Office Manager

    Jul 2020 - Apr 2022