Anna Diani

Experience

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  Tropical Way of Life

  Sept 2012 - Jan 2021

  Content Creator for my Travel Brand (IG: TropicalWayofLife)

  - I built my own Travel Brand organically on IG Account@TropicalWayOfLife (with 200k followers), which focuses on tropical destinations.- Represent various brands & experience in creating content for the tourism industry by sharing relevant content about travelling.- Worked in defining social media strategies & engaging content (brand awareness & engagement) for big luxury resorts & brands around the world, as Radisson Hotel Group, W Hotels & South African Tourism.- Personally shot and edited photos and videos, creating high quality &engaging content. Show less

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  ORU-FOGAR

  Oct 2015 - Jan 2016

  United Regions Organization

  - In charge of the European project in Mexico (Jalisco) with ORU-FOGAR- Creator of different content of ORU-FOGAR on twitter, facebook and wikipedia- In charge of three facebook and twitter accounts and translated the latter into English, French and Spanish

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  TOUS Jewelry

  Jun 2018 - Dec 2019

  Manager's Assistant

  - Supporting Store Manager with achieving the commercial performance(KPI, ATV, UPT) in order to meet the agree target.- Ensuring constant monitoring & implementation of CRM systems.- Top seller in the new shop of Portal de Ángel.- Track the progress of weekly, monthly, quarterly & annual objectives.- Analyze consumer behavior & adjust product positioning.- Act as our store’s representative & set an example for our staff. Supervise & motivate staff to provide exceptional customer service.- Personalized post-sale service in store, resolution of incidents withcustomers & follow-up.- In the absence of the store manager, assumed all management duties. Show less

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  Akzentz Professional Nail Products

  Oct 2018 - May 2019

  Social Media Manager in Akzentz (International Canadian brand)

  - Created, planned & executed social media marketing strategies & customer engagement campaigns in line with the business & brand objectives.- Initiated & managed social media presence on Facebook & Instagram.Developed user-friendly & attractive online content including videos, graphics, contests to improve social media presence & brand awareness.- Monitored social media analytics & evaluated social media presence.- Generated monthly reports with analysis of performance of campaigns.- Monitored competitor social media activity & websites. Contacted with influencers & brand ambassadors. Creation, execution & analysis of campaigns with them. Maintained effective & long-termworking relationships with them. Show less