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Anoop Rajan

Anoop Rajan

Customer Service Executive

Followers of Anoop Rajan214 followers
location of Anoop RajanKerala, India

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  • Timeline

  • About me

    Senior Associate (Insurance Policy Admin - MLC, MLF)

  • Education

    • Inmakes Learning

      -

    • Venkiteswara Open University

      2017 - 2019
      MBA - Master of Business Administration Project Management 823 Mark's out of 1200

      Post graduation, which deals with how can we make perfect a project better

    • Board of Technical Education of Kerala

      2008 - 2011
      Associate's Degree Electronics Engineering Second Class

      Activities and Societies: • Computer networking Skills. • Hardware maintenance skills. • Experienced with LAN, WAN • Problem solving • Electronics servicing Various type of Windows O.S such as Windows XP, Windows Vista,7,8....etc

    • Board of Higher Secondary Education Kerala

      2006 - 2008
      High School Commerce Distinction

  • Experience

    • Reliance Communications

      Jun 2011 - Aug 2012
      Customer Service Executive

      • Answered telephone inquiries on products and also handle the customer issues.• Telesales of company offers.• Understanding the clients issues and give a valuable on-line support to resolve it. • To Conclude and evaluate clients issues and provide a feedback to the management.• To give a clear and proper explanation to clients regarding the company product and the proper usage guide to clients for the better experience

    • Nippon audiotronix Ltd

      Sept 2012 - Sept 2013
      Service Engineer

      • Services and Repairs car audio and video and security systems

    • Elemts Networks

      Oct 2013 - Feb 2015
      Junior Network Administrator

      • Assists with testing new custom hardware units and software products with engineering.• Assists the Service and Support team with hardware installations and troubleshooting.• Works with the Service and Support team to create procedures, documentation, and train staff when required.

    • Ejadah Asset Management Group

      May 2016 - Jan 2019
      Security systems operator

      Contact Number . 0521454668

    • Sutherland Global Services

      Jan 2019 - Oct 2022
      Senior Insurance Analyst

      Doing Policy issuance, Submission, A&E, MPL, APL Auto quoting, Solicitation letter processing, BOR handling, Endorsement for Argo Insurance U.S

    • Allianz Global Corporate & Specialty (AGCS)

      Oct 2022 - now
      Senior Associate - Insurance Operations

  • Licenses & Certifications

    • Google Ads Creative Certification

      United Latino Students Association
      Jun 2023
      View certificate certificate

    • Google Ads Creative Certification

      United Latino Students Association
      Jun 2023
      View certificate certificate