Ala'a A.

Experience

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  Progreesoft

  Mar 2006 - May 2009

  TTL
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  National Bank of Kuwait

  May 2009 - Oct 2014

  Release and Deployment Manager

  Extensive experience in implementation of changes, development & execution of implementation plans to support application migration and deployment. Well versed in conducting informative training sessions on latest technological advancements in the field. Polished leadership skills with ability to motivate teams to increase productivity.

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  Gulf International Bank

  Oct 2014 - Sept 2019

  Senior Change And Release Manager

  Involved in conducting quality control aimed at validation of release from vendors as well as managing production release deliveries and release version control.Control and Maintain changes to Production, DR and Test environments, including configuration, backup and refresh etc. Ensure all changes (including, Software, Hardware and configurations) following a strict change control process to minimise any adverse effects to the working environments and its end users. Plan and own agile enterprise release train. Involved in design, implementation of processes, procedures & documents for distribution & installation of changes to IT systems as well as prioritizing tasks and plans.Maintaining the integrity of all IT system environments by ensuring strict release and change processes are followed by development and support teams throughout the release cycle.Ensuring that changes are traceable, secure and that only correct, authorized and tested versions are installed within agreed schedule.Prepare daily and weekly Reports to provide full visibility of all changes and releases to all levels, including change review and KPIs and KRIs. Ensure that configuration processes are followed and CMDB updated and maintained. Implement ITILV3 best practice along with DevOps and agile methodologies. Show less

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  Federal Tax Authority

  Sept 2019 - Oct 2024

  Senior Change and Release Manager
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  RAKBANK

  Oct 2024 - now

  Vice President - IT Delivery - Release Management