FAKHRI ARIFFIN

Experience

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  IBURUJ NETWORK SDN BHD

  Feb 2023 - Aug 2023

  Network Support Engineer

  Perform network support for the user at Hospital Serdang, Selangor. The task includes installation, relocation, deployment, configuration, commissioning, network troubleshooting, and integration.

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  IBURUJ NETWORK SDN BHD

  Aug 2023 - Mar 2024

  PROTÉGÉ – RTW (Technical Support)

  Site: (Mampu @ Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia) Log Reporting & Monitoring:- Continuously monitor system logs for errors or unusual activity.- Generate regular reports on system performance, incidents, and activities.- Use monitoring tools to track the health and performance of IT systems and infrastructure.Preventive Maintenance:- Perform regular maintenance tasks.- Update software and firmware to the latest versions.- Check hardware components and ensure they are functioning correctly.Data Center:- Assist in the operations of the data center.- Insert policies into the firewall.- Manage physical and virtual servers, storage, and networking equipment. Show less

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  IBURUJ NETWORK SDN BHD

  Mar 2024 - now

  Network Engineer

  Relocated as resident networking engineer at the site (Hospital Sultan Idris Shah Serdang, Selangor).• Perform Deployment, Support, and maintenance for network hardware systems, wireless systems, networks, security systems, software applications, and information technology infrastructure.• Perform troubleshooting to solve complex L2 technical issues that are routed by L1 support.• Join the deployment team to deploy and install the server, switches, PC, printer, and Access Point.• Maintain and configure existing Customer IT systems such as Servers, Firewalls, Switches, and others.• Maintain the Virtual machine Platform (VMWARE)• Participate in a support structure that provides 24/7, 365-day technical support on critical problems and advisory service for users.• Monitoring network performance, troubleshooting issues, and performing regular maintenance to ensure optimal network operations.• Working closely with other IT teams, such as systems administrators, systems engineer, hardware support, and also application support engineer to ensure cohesive IT operations.• Keeping detailed records of network configurations, changes, and performance metrics for compliance and audit purposes.• Assisting end-users with network-related issues, providing training, and ensuring they have the necessary access to network resources. Show less