Experience

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  Sodexo

  Jan 1997 - Mar 2003

  Hospitality manager

  Responsibilities included Budget control. Managing teams of up to 25 staff, managing the food service, maintaining exceptional client relationships in prestigious contracts, delivering quality & brand standards. Merchandising and marketing skills were also required in this role. Responsibility for the training and development and recruitment and selection of the team, as well as the management of day to day personnel requirements.

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  Protocol skills

  Mar 2003 - Sept 2005

  • Managed the Regional Training Centre, including line management of 10 Assessors and operational support staff.• Managed learning provision for 300+ 16 - 24 year old learners at any one time.• Effectively managed organisation internal verification and quality assurance activities. • Prepared for Centre inspection by Awarding Bodies and The Adult Learning inspectorate. • Managed consistent achievement of over 75% learner success rates in line with learning and skills council contracts in corporate organisations such as Starbucks, Whitbread and Café Nero. Show less • Assessment of NVQ and Apprenticeship qualifications to 16-24 year olds in their place of work in the areas of hospitality, customer service, team leading, management and learning and development.• Managing a caseload of learners in organisations such as Costa, Starbucks, Caffe Nero and Whitbread.• Consistent achievement of over 75% learner success rates.• Marketing and recruiting new learners.• Developing and maintaining client relationships with both learners and workplace mentors. Show less

  • Area Training Manager

    Mar 2004 - Sept 2005

  • Training Consultant

    Mar 2003 - Mar 2004
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  Harris associates / mcp management consultancy

  Sept 2005 - Mar 2008

  Head of management development

  • Program Director/Head of Centre for Chartered Management Institute (CMI), Educational Development International (EDI) and Institute of Leadership and Management (ILM) qualifications.• Identified and delivered talent and learning development solutions through consultancy in over 50 organisations.• Managed the achievement of government funded and commercial contracts to the value of over £850k.• Researched, designed and delivered training activities, specialising in management and leadership development.• Performance management and coaching of delivery staff and corporate clients in ensuring that quality and operational standards are maintained.• Development of all quality processes, including self-assessment reporting, assessment, verification and quality improvement planning.• Developed the business development and marketing teams to gain over £100k of new business in 2007. Show less

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  Environment agency

  Mar 2008 - Aug 2011

  Learning and development manager

  • Managed the learning and development function for 2500 employees with 4 direct reports. This role also encompassed recruitment, selection and diversity leadership.• Designed and implemented strategic HR and talent development strategy (including diversity and inclusion, performance management and recruitment) to successfully re-brand the HR function.• Effectively transitioned L&D from ‘process driven’ to ‘Business Partnering’ function.• Developed strategic working relationships with 6 function groups, 4 business units and the executive management team.• Implemented a robust talent management framework to identify the right development for the right people at the right time.• Managed implementation of the organisations performance and development framework to over 120 leaders.• Designed and delivered a talent program for the region’s top performers resulting in the progression of 21 employees to the next stage of their career.• Strategic needs analysis, design, delivery and evaluation of personal skills and leadership development programs.• Regional management, resulting in successful re-accreditation of ‘Investors in People’. • Effective management of a training budget of £950k.• Saving £280k in 2010/11 through alternative and blended methods of learning.• Building excellent rapport with function groups, business units and the executive management Show less

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  Caterpillar inc.

  Aug 2011 - Oct 2013

  Senior consultant - people and organisational development

  • Development and management of professional and technical strategic talent management plans within 10 Caterpillar divisions which employ circa 15,000 employees across 25+ locations across EAME.• Facilitation and action planning initiatives, increasing growth and development employee opinion survey scores by 8% within Human Services Division• Coaching senior leaders to reduce ‘climate gaps’ in line with enterprise targets identified through 360 degree feedback• Delivery of a range of strategic talent and organisational development projects using the principles of change management• Supporting the achievement of scores of up to 92% in employee engagement surveys across divisional teams• Development of over 50 ‘leaders as teachers’ to deliver leadership development programs within their divisions• Direct delivery of enterprise leadership development programs across Europe from team leader to advanced manager level.• Development and delivery of a behavioral performance management program delivered to over 150 leaders over 2 months• Master facilitator for Blanchard’s 'Situational Leadership II' and DDI’s 'Targeted Selection' international development programs.• Development and implementation of a range of organisational policies including learning, further and higher education return on investment/evaluation and diversity and inclusion. Show less

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  Hotel chocolat

  Nov 2013 - Mar 2015

  Learning and development manager

  Responsible for developing and promoting an environment where all people are encouraged and developed to maximise performance and potential. Ensuring this is done with a considered and collaborative approach agreeing the best way forward to ensure that each Learning and Development activity contributes to the overall business strategy.• Working with the Managing Directors and Heads of Department to create the Hotel Chocolat Learning & Development strategy and operational plan together with Learning & Development budget.• Working collaboratively with the managers in the continual development of all employees to drive performance through effective learning & development interventions.• Ensuring that identified learning needs are effectively translated into learning action, taking into account the most appropriate spectrum of learning, learning objectives, learning methods and methods of evaluating the learning.• Design and continually develop training courses and associated materials making sure they are up to date and relevant for purpose ensuring they meet the needs of what is required.• Owning the training cycle for the creation of Management and Leadership Programs.• Manage the ongoing development of the 'School of Chocolate', maximising the return on investment and ensuring it meets its objectives.• Ensure all learning and development interventions have an agreed process of evaluation and that evaluation is completed.• KPI reporting to the Managing Directors on training evaluation. Show less

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  Clarity4d limited

  Feb 2014 - now

  Global business partner

  Each individual is different. Understanding self, others and interactions is one of the most important aspects of personal development. The Clarity4D approach is based on the most effective psychological research and in particular, the work of Carl Jung.It's a powerful and enlightening personal learning experience and because it is about Colour, people are able to really recognise, remember and apply the principles in their interactions with others. Colour really does become a 'common language' that develops team working, cultural development, effective feedback and influencing and coaching. The tool is also used to facilitate one to one coaching on areas such as persona, leadership and career development. Show less

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  Ted baker

  Apr 2015 - Jul 2015

  Learning and development manager

  Accountable for the day to day operational activity of the Coach Station L&D function supporting retail, warehouse and Tedquarters population in the UK, Northern Ireland, Europe and Asia (approx. 1600 team members). Reporting to Ted’s Coach, with three direct reports – Coach Station Learning & Development Business Partner and 2 x Advisors, responsible for their output and delivery. Partnering with Coach Station professionals in international locations and working as part of the Coach Station management team. Bringing to life to the Ted's Academy L&D vision and developing and delivering relevant inspiring training and learning initiatives for all levels of our team members. Show less

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  Travis perkins plc

  Sept 2015 - Dec 2015

  Learning and development consultant (interim)

  Interim assignment focusing on the design and development of the leadership and management curriculum within the Plumbing and Heating Division of the business.

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  Weetabix

  Jan 2016 - Jul 2016

  Learning and development business partner (interim)

  Working with the Head of Learning & Development to create a full learning and development offering that aligns to strategic business needs.

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  Game changer - get thinking, get talking and succeed

  Jun 2019 - now

  Co-founder

  Game Changer Cards are leadership & training tools to get you thinking, talking and succeeding! 🤔🤗😀These cards came from an idea that Laura Colton of Mosaic People and I had in 2019. They are visual, funky, tactile card sets that enable individuals, leaders and business owners to assess where they are right now, where they want to be and what they need to do to get there.Want to get your hands on some? Purchase at;www.inspireignite.net/shopwww.mosaicpeople.co.uk/shop🎯💥🕺🏽 Show less

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  'inspire ignite’ coaching & training

  Jan 2022 - now

  Inspire-Ignite are all about inspiring passion and igniting action in your teams and your businesses. We'll really help to move you and your business to the next level of growth and engagement in our passionate, energetic and authentic style.Our team of trainers and facilitators specialise in a range of team and leadership development, coaching & training to grow managers to leaders and team members to rockstars! We also work with individuals to offer one to one personal and leadership ‘impact’ coaching sessions to unlock your potential.We have a friendly and relaxed approach to what we do. Our coaching and training starts with these 3 core values: passion, energy and authenticity.We’ve worked on a wide variety of projects and can help you with areas including;• Business, career and leadership impact coaching• Organisational Development Consultancy• Design and delivery of bespoke training programmes• Leadership Development• Trainer Development and coaching Show less Coaching is for anyone who understands that they have the potential to grow and develop, and that the goals they want to achieve are closer than they think.🎯 Successful people understand the benefits of investing in themselves - It isn't just for sports stars, executives and the rich & famous. It’s for anybody who realises they may have some challenges or blind spots that could benefit from a set of impartial eyes. The key is to find a coach who’ll inspire you, challenge you to get really specific on what you want for your future and, most importantly, why you want it! BOOM! That’s my job. 🔥 Coaching with me is about improvement, empowerment & action. It’s about finding your own answers and implementing your own actions. I’ve got over 15 years experience in developing people after spending most of career in learning, development, talent and coaching roles in corporate businesses. In 2016 I created ‘Inspire Ignite’ - with the mission of helping as many people to grow, develop and achieve their potential as possible! 🕺🏽Maybe you need help;💥building your leadership confidence?💥finding your authentic leadership style?💥challenging your thinking and building a more positive mindset?💥building an engaged, inspired and high performing team💥getting focused on future career development? or💥overcoming some of the people challenges that you face in your team? I’ll help you to explore your current reality, challenge your thinking, help you to identify choices and offer motivational support to help you to achieve your leadership, career or business goals.🦩Check out www.inspireignite.net, or drop me a direct message 🕺🏽 Show less Bored of old school management training? Sick of seeing the same old models and theories from the 50’s and 60’s? Believe it or not, the world of work, and the world generally has changed and evolved!That means the way you develop your people needs to change and evolve too...Team and leadership development makes a genuine difference to the success of your business.If you need a boost of inspiration for a team, your leaders to refresh their learning with some new thinking or you’ve got a fresh and hungry group of new leaders keen to develop their skills for success, Shaun and the team can help inspire, energise, motivate and challenge. Everyone can be the best they can be. Show less

  • Managing Director

    Mar 2016 - now

  • Leadership & Executive Impact Coach

    Mar 2016 - now

  • Team & Leadership Development Facilitator

    Mar 2016 - now

  • Reiki Master Practitioner

    Jan 2022 - now