Deep Enrich
Nicholas Acosta
General Manager
213 followers
Altamonte Springs, Florida, United States
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About me
Customer service/Technical Support @ Concentrix | CompTIA A+| CourseCareers Alumni
Education
Udemy
2024 -Computer Science Cyber SecurityCurrently utilizing Udemy's online courses to enhance my knowledge and skills in the IT field to get compTIA certifications.
CourseCareers
2025 -Information Technology
Experience
Sus Hi Eatstation
Oct 2020 - May 2023General Manager• Managed day-to-day store operations, including inventory management, scheduling, and local marketing initiatives.• Oversaw a team of 12 employees, ensuring smooth operations and customer satisfaction.• Implemented health inspection standards and operational tasks to maintain store efficiency and compliance.
Macforce Security Agency B#330023
Mar 2024 - Mar 2025Site security manager at Hilton Altamonte Springs Property surveillance and event coordination as well as liability prevention.
Security Manager
Jul 2024 - Mar 2025Security Officer
Mar 2024 - Jul 2024
Concentrix
Apr 2025 - nowTechnical SupportSupporting global app developers by providing technical assistance and account management through multi-channel communication, ensuring a smooth and efficient experience within the Developer Tool ecosystem.
Licenses & Certifications
- View certificate
CompTIA A+ ce Certification
CompTIANov 2024
CourseCareers IT Help Desk Professional
CourseCareersMar 2025
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