Experience

• 

  Panera bread

  Feb 2015 - Sept 2017

  Associate trainer
• 

  Marriott international

  Sept 2017 - Mar 2018

  Server
• 

  Panera bread

  Mar 2018 - Mar 2019

  Assistant manager

  Food Quality SpecialistInventory, Ordering, Quality Assurance, Supervisor

• 

  B. f. saul company hospitality group

  May 2019 - Mar 2020

  Restaurant manager

  Supervised, trained, and upheld performance standards for servers and bartenders in a mid-scale dining setting.Created and managed weekly staff schedules to ensure smooth operations.Designed and implemented marketing strategies, both in-house and via social media platforms.Curated and updated bar menu items and pricing on a seasonal basis, including weekly specials.

• 

  The restaurant store

  Jul 2020 - now

  Oversee customer accounts and build strong, lasting relationships.Acquire and maintain in-depth product knowledge to support customer needs and team performance.Lead the development and training of the sales team, fostering growth and collaboration.Manage and monitor the internal quota system to ensure sales targets are met or exceeded.Prepare and conduct biannual performance reviews for associates, providing actionable feedback for growth. Expanded sales by engaging with both existing and new customers.Educated customers on available products and services to meet their specific needs.Supported the internal quota system by consistently contributing to sales targets.

  • Sales Manager

    Jun 2022 - now

  • Sales Specialist

    Jun 2021 - Jun 2022

  • Hospitality Professional

    Jul 2020 - Jun 2021