Experience

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  First data corporation

  Aug 2006 - Dec 2007

  Collections agent

  • Monitoring customers' repayment plans on past due loans.• Responsible for resolving disputes.• Follow strict Company policies and procedures at all times, ensuring that legislative requirements are met.

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  Smaragda fish restaurant

  Jan 2008 - Sept 2011

  Restaurant customer service representative

  - Maintained high standards of customer service during high-volume and fast-paced operations- Controlled serving flow- Followed food safety procedures and health and sanitation regulations- Promptly and empathetically handled guest concerns and complaints

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  Ethniki asfalistiki

  Sept 2011 - May 2012

  Insurance & investment consultant

  • Sales of insurance & investment programs• Go-to-market strategy• Client service• Portfolio development

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  Msps

  Jun 2012 - Nov 2018

  Buyer & sales operations manager

  Buyer on behalf of business clients. Research and purchase merchandise and marketing items for the implementation of mid-term promotional and event activationsTailor-made solutions creator for branding materialsHands-on expertise on printing technologies and customized branding constructionsResponsible for suppliers’ negotiationsCost analyst for participating in bidding process for marketing and event materialsIntra-corporate parallel projects:- Dec. 2016 – May 2017 IQOS pop-up stores at Golden Hall & Mediterranean Cosmos in a Store Manager role- Sep. 2012 – May 2013 Retail shop-in-shop Spirits Boutique exclusive for DIAGEO Reserve Brands at Golden Hall in a Store Supervisor and part-time Salesperson role Show less

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  Branding park

  Nov 2018 - Dec 2022

  Key account manager

  Developing and maintaining strategic long-term relationships with large domestic and international key accountsIdentifying commercial opportunities and building a competitive value propositionDriving sales performance for Greek & Cypriot marketCreating tailored smart branding solutionsNegotiating with international suppliersManaging stock availability and international trade processesMonitoring competition and product life cycle

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  Hilti group

  Dec 2022 - now

  Account manager

  Dedicated and focused on supporting B2B partners in Energy, O&G and Shipbuilding sectorsPresenting in the manufacturing sites the most innovative products and cutting-edge software in the marketConsulting on demanding engineering challengesDeveloping and cultivating long-term business relationships based on high professional standards*Step Changers Award 2023