Experience

• 

  Ibm

  Nov 2023 - now

  Associate

  - Payment and Transaction Monitoring: adjusting account balances, finding out and correcting payment posting errors ensuring adherence tofinancial policies and regulations, Initiating Refunds (Manual and Electronic) and reimbursements, Verification of payments, Bad debt Adjustmentwith different codes, Variance Analysis, Invoice Audit and collections Tasks-Analysis of receivable accounts, investigation of entries, and pulling audit prep work.-Involve in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating.-Investigate unapplied payments, rectify them, and ensure proper allocation.-Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions- Oracle and Citrix Working Experience: Utilize Oracle and citrix software for financial data management and reporting.- Updating Day-to-Day Status: Maintain accurate and up-to-date records of account activities and transactions.- Business to Business Communications: Engage in effective communication with clients representatives, and internal teams.- Rejections Handling: Proactively address and resolve claims rejections, implementing preventive measures and other related queries- Claims Management: Manage and resolve claims efficiently, maintaining a high level of accuracy, ensure accurate billing, resolving discrepanciesrelated to calculations methods, finding Premium amount on various claims and making adjustments.- Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts. Show less