Abdullah Ismaeel

Experience

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  Design Method Group

  Sept 2016 - Apr 2017

  Intern

  - Led an account of 12-15 properties from banks to flip them to new buyers totaled to 1 million USD in the target.- Modified and built account's integrated procedures to reduce overhead by 7%.- Drove the firm internally from paper handling to the virtual function of a paperless office.- Awarded Employee of the month in 2017 for being customer-focused and result-oriented.

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  Careem

  Oct 2017 - Jan 2020

  Supply Chain Associate

  - Recruiting, training and on-boarding captains (Drivers) to grow the supply efficiently, thereby meeting the company's growth targets.- Measuring supply, crafting reports, scaling cities' fleet size and aligning with ops team.- Drive effective captain loyalty programs and incentive schemes to have healthy captain retention, increment of NPS, and extending lifetime value of captains.- Analyzing captain throughput and KPIs that affect captain, like: utilization, billable utilization and billable availability. - Insureing high quality output by: developing car check process, monitoring ratings, customers feedback, and other methods. - Launching cities in the West Province of KSA. Show less

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  Mermaid Digital Printing LLC

  Feb 2020 - Nov 2020

  Project Consultant

  - Generate Sales Leads. - Indentify and assess customer needs. - Build sustainable relationship with existing accounts and New leads.- Record and Update customer information MIS.- Offer new products and services to potential customers and bring additional revenues.- Resolve product or service complaints, following up to ensure resolution.- Engage customers in offers.- Follow ups on customers concerns and suggestions.

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  Modern Rabiyah Trading Company

  Dec 2020 - Jul 2021

  Human Resources Officer

  - Led the creation of new hireing processes. - Built hiring and onboarding SOPs. - Integrated employees' documents and records to ERP. - Collecting, analyzing and maintaining employees record and KPIs. - Streamlined people work flow to newly implemented ERP system. - Keeping up with the changing regulatory standards such as Nitagat and E-contracts.- Processing monthly payroll.

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  Sary

  Aug 2021 - Oct 2022

  Supply Chain Associate

  - Overseeing daily activities of team & FCs flow in three distribution centers and providing guidance as needed.- Planning and optimizing routs, volume and fleet- Analyzing data to monitor and plan improvements. - Monitoring and reducing FCs flow in terms mistakes and expiries.- Ensuring FEFO compliance with all vendors and wholesalers.- Accountable for 3PL Warehousing daily IB/OB transactions.- Allocating and mentoring capacity/resources (staff and financial) according to changing needs.- Building drivers cost structure per zone per city.- Acquiring 3PL drivers and inboard them.Special project:The Creation of Return Cycle Procedure - Sary (12/2021-03/2022)- Defined the return and identifying bottlenecks behind it.- Initiated return cycle & SOP.- Tracking, reporting and processing the entire return. Show less

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  MRSOOL | مرسول

  Sept 2022 - now

  Courier Acquisition Lead