Sidney Ho

Experience

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  Taiwan Fixed Network Company

  Apr 2002 - Feb 2005

  Senior Engineer

  responsible for the Billing system daily operation and new service implementation.

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  AboveE technology company

  Mar 2005 - Mar 2006

  BPM Consultant

  Technical consultan of the BPM product and also responsible for presale work.

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  KangDa Information System Integration

  Jun 2006 - Sept 2008

  Project Manager/ BPM Consultant

  Project management in Taipei County government Financial/Accounting system implementation (1) project budget: 150 million US dollar(2) project schedule: 3 years(3) project team: 20 members(4) project achievement: project executed on time of project schedule with high customer satisfaction, even though the customer requirement had changed according the municipality upgrade(5) project perception: with high customer satisfaction, therefore, customer provide 2 new contracts of other systems(6) project monitoring and auditing: according to ISO 9001 internal audit requirement, weekly and monthly audit each staff's performance and outcomes, ensure that all necessary requirement of underpinning contract had been fulfilled and delivered on schedule. Besides, all KPI performance of each staff had been reviewed and report to general manager for annual bonus consideration.(7) project technical architecture: applying three tier layer design such as BOSS architecture, also using Java language to implement Web-based application. For government confidentiality and safety on financial and accounting activities, Technical architecture had implement web service security control for information exchange between external parties. Any data input/output, data integrity and exception handling had been documented in design manual and tested and accepted by user.* Taipei County EAI architecture operation management 收回

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  財團法人資訊工業策進會

  Oct 2007 - May 2008

  delivery ITIL training and ITIL consulting service ITIL related courses delivery and design.Process reengineering consulting service: Including Service Desk, Incident Management, Problem Management, Configuration Management, Change Management, Release Management, IT Service Continuity Management, and Information Security Management.Providing consulting service for ITIL implementation. (Financial Data Center)

  • ITIL tutor

    Sept 2007 - May 2008

  • ITIL Tutor

    Oct 2007 - Apr 2008
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  SGS Taiwan Ltd

  May 2008 - now

  ITIL Expert Sidney Ho

  Lead Auditor

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  SGS Taiwan

  May 2008 - now

  ISO 27001 certification business ISO 20000 lead auditorISO 27001 lead auditorISO 9001 auditorBS 25999 auditor

  • ISO 27001 product manager

    Jan 2011 - now

  • ISO 20000 product manager

    May 2008 - now
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  SGS

  May 2008 - now

  BPM solution/tool consulting service* BPM training* IT solutions research, such as BPM/BPR, SOA, KM. etc* Project management* Responsible for project auditing, such as Vibo e-learning project, Sunny Bank e-loan project, regular audit the project outcomes to evaluate the conformity of underpinning contract.* Product security design: researching and deploying portal access control, encrypt and ticket issue to protect unauthorized access to product main database. Apr.2002 - Feb.2005 Taiwan Fixed NetworkFixed Network telecommunication company 收回

  • CBE (IT Governance Departmen) Department Manager

    Jan 2018 - now

  • ISO 27001/ 20000/ 22301/ PIMS product manager

    May 2008 - now
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  SGS TAIWAN LIMITED

  Jan 2022 - now

  Division Manager, Knowledge BU