Misael Polanco Baez

Experience

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  Florida Conference of Seventh-day Adventists

  Dec 2015 - Jan 2023

  • Hires, train and develop future and current sales/canvasser for the Florida Youth Summit program.• Used the Southern Union MagaBook Ministry Accounting Software (SUMMA) to keep records of the budgets and cash flow of the program which would then create financial reports for the conference.• Helped program transition from the SUMMA software to the FACTS software and trained treasurers how to use the software.• Computed cash inflow and performed bank deposits on a daily basis.• Work with other supervisors and special committees to define the program’s mission and standards.• Coordinate scheduling, marketing, contract logistics for the current year.• Create fundraising strategies tied to Florida Youth Summit’s mission and program goals to help student with scholarships.• Address any issues immediately and worked with other stakeholders to find the most effective solutions available Show less

  • Sales Head Supervisor (Florida Youth Summit)

    May 2018 - Jan 2023

  • Sales Associate / Canvasser (Florida Youth Summit)

    Dec 2015 - May 2018
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  Saela Pest Control

  May 2020 - Jul 2020

  Sales Associate

  1. Sales and Client Acquisition • Identify and engage potential customers to promote pest control services. • Conduct in-home or on-site consultations to assess pest issues and recommend solutions. • Close sales and meet or exceed monthly revenue targets. 2. Customer Relationship Management • Build and maintain strong relationships with clients to ensure satisfaction and retention. • Provide ongoing support and follow-up to address customer needs or concerns. 3. Product Knowledge and Education • Stay updated on pest control products, services, and industry trends. • Educate customers on the benefits of pest control solutions and preventative measures. 4. Lead Generation • Utilize various methods, including cold calling, networking, and referrals, to generate new business opportunities. • Attend community events and trade shows to promote the company’s services. 5. Administrative Duties • Maintain accurate records of sales activities, contracts, and customer information. • Prepare reports on sales performance and market feedback. 6. Team Collaboration • Work with service technicians to ensure a seamless experience for customers. • Collaborate with the marketing team to align sales strategies with promotional campaigns. Show less

• 

  Texas Conference of Seventh-day Adventists

  Nov 2020 - May 2021

  Sales Supervisor / Treasurer

  • Created budgets while tracking expenses to ensure accuracy in the financial reports that was sent to the treasury department of the program.• Ran the financial statements process of the students to create payments methods for them.• Used excel as the main system to keep track of all finance of individual employees of the program on a daily basis.

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  VITAS Healthcare

  Jan 2023 - Jan 2024

  Health System Navigator

  1. Patient Admissions Coordination • Facilitate the seamless transition of patients from healthcare settings to hospice care. • Assess patient eligibility for hospice services and guide families through the admission process. 2. Healthcare Collaboration • Work closely with hospitals, skilled nursing facilities, and healthcare providers to identify and coordinate care for hospice-eligible patients. • Serve as a liaison between referral sources, families, and the hospice team. 3. Patient Advocacy and Support • Provide education and emotional support to patients and families about hospice care options. • Ensure patients and families understand their care plan and have access to necessary resources. 4. Community and Professional Outreach • Develop relationships with healthcare providers to promote hospice services. • Represent the hospice organization at networking and community events. 5. Data Management and Reporting • Track admissions data and referral activity to identify trends and optimize services. • Prepare reports on outreach and admission efforts for leadership review. 6. Compliance and Ethical Practices • Ensure all activities comply with hospice regulations, HIPAA, and ethical standards. • Maintain the highest standards of compassion and integrity in all interactions. Show less

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  Bristol Hospice

  Jan 2024 - Jan 2025

  Hospice Liaison

  1. Referral Development • Build and maintain relationships with physicians, hospitals, and care facilities to drive referrals. • Educate partners on hospice services and eligibility. 2. Patient Advocacy • Support families and caregivers in understanding and accessing hospice care. • Facilitate smooth transitions for patients. 3. Community Outreach • Represent the hospice agency at events and networking opportunities. • Host educational sessions to promote hospice awareness. 4. Marketing and Collaboration • Create and distribute promotional materials to increase visibility. • Work with clinical teams to meet referral partner and patient needs. 5. Compliance and Reporting • Track referral activity and report on marketing efforts. • Ensure all activities comply with hospice regulations and ethical standards. Show less

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  Keystone Home Health

  Jan 2025 - now

  Account Manager

  1. Build Referral Relationships • Identify, target, and develop relationships with potential referral sources such as physicians, hospitals, skilled nursing facilities, and assisted living communities. • Conduct regular visits and in-services to educate and engage referral sources. 2. Drive Business Growth • Implement strategic marketing plans to increase patient referrals. • Analyze referral trends to identify growth opportunities. 3. Community Outreach • Represent the agency at events, health fairs, and networking opportunities. • Promote services through educational presentations and marketing materials. 4. Liaison Between Partners and Agency • Ensure smooth communication and collaboration between referral sources and internal teams. • Address concerns and provide solutions to meet partner needs. 5. Reporting and Compliance • Track marketing activities and prepare reports on referral outcomes. • Ensure all efforts comply with industry regulations and ethical standards. Show less