Vivian Mumaw

Experience

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  Ernst & Young

  Jan 1986 - Jan 1990

  Supervisor, Audit
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  JLL

  Aug 1990 - May 2022

  Accountable for business expansion and growth. Proactively identified new client targets, managing relationship development, creating bespoke client solutions- including global service teams, vendor integration and technology implementation. Managed corporate risk and liabilities through thorough contracting and negotiations approach. Drove the achievement of new client business with contribution margins of more than $50 million annually on a long-term contractual basis through competitive sourcing opportunities. Show less Responsible for the growth strategy for the global business unit which provides a wide range of lease and data administration services to clients globally, having 450 professionals in operating centers in the United States, India, China, Poland, Mexico and Canada. Drove the development of the company's capabilities to support client requirements in 36 languages in over 100 countries, including data management and lease reporting on 91,000 locations and processing $10 billion in annual rent obligations. Accountable for developing and implementing the technology and new business strategies for the business, increasing revenue from $15 million to $35 million while implementing strong financial and business controls. Show less Global Account Manager for 200+ person field team providing Facility Management, Transaction Management and Brokerage, Project Management, Occupancy Planning and Lease Administration services on 23 million sf globally and $100M in annual capital spend. Led key cost reduction programs, driving 5% - 10% cost reduction annually while achieving high client satisfaction scores. Delivered Facility Management outsourcing for key manufacturing sites in Latin and South America and India. Delivered targeted synergy results for key business acquisitions and divestitures. Show less Managed the financial performance and platform development for the US business, growing revenue from $48M in annual revenue to $150M, including a combination of organic growth and business acquisitions. Accountable for operations with a talent base of 1,000 employees in 30 major markets with a focus on improving service delivery, enhancing global consistency and mitigating contractual and performance risk. Key member of Global Project Management Board focused on driving global consistency in client delivery and go-to-market strategy. Implemented technology platforms enabling talent management and utilization analysis, client profitability analysis, multi-year budgeting and forecasting capabilities and detailed project management and risk tracking. Show less Directly managed the SEC reporting and investor communications as part of the small project team that implemented the initial public offering for LaSalle Partners in 1997. Responsible for the financial integration associated with four major acquisitions, including the global merger with JLW involving the financial integration of 34 accounting systems and varied processes globally. Accountable for external audit function, financial controls and on-going SEC filings. Reported to the JLL Management Board with regard to financial performance and annual budget and forecasts. Supported Investor Relations activities and investor presentations. Show less

  • Principal, Solution Development and Client Acquisition

    Jan 2014 - May 2022

  • CEO, Global Portfolio Management Business

    Aug 2009 - Dec 2013

  • Global Key Account Manager

    Oct 2006 - Aug 2009

  • Chief Operating Officer, Project and Development Services

    Oct 2001 - Oct 2006

  • Chief Financial Officer, Americas Region

    Apr 1999 - Oct 2001

  • Chief Accounting Officer, Global Controller

    Oct 1996 - Apr 1999

  • Financial Controller

    Oct 1994 - Oct 1996

  • Finance Manager

    Aug 1990 - Oct 1994
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  Greenview Advisory Services, LLC

  May 2022 - now

  Business Consulting, Transformation and Program Management

  Consulting services including financial advisory, operations assessment, transformation leadership and program management.