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Dinesh Rajapakse

Dinesh Rajapakse

Senior Engineer

Followers of Dinesh Rajapakse209 followers
location of Dinesh RajapakseSri Lanka

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  • Timeline

  • About me

    Sales Manager at Union Assurance PLC

  • Education

    • BCS, The Chartered Institute for IT

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      BCS Professional Membership Information Technology

    • City and Guilds of London Institute

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      Advanced Diploma in Engineering Microelectronic Systems

    • City and Guilds of London Institute

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      Advanced Diploma in Engineering Communication Systems

    • Ravatha College, Balapitiya, Sri Lanka

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      Secondary School Education

    • Rajapakse College, Ahungalla, Sri Lanka

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      Primary School Education

    • Richmond College

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      Advanced Level School Education Mathematics

    • University of Colombo

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      Masters Degree in Business Management

  • Experience

    • Informatics (Pvt) Limited

      Feb 1998 - Feb 2004
      Senior Engineer

      Was mainly involved with Banking, Government and Enterprise client support .This was the first career and the industrial experience gathered in all ICT areas through client support activities was significant to develop my career.

    • RemoteAccountant.com (Accounting and Financial Support Services )

      Feb 2004 - Sept 2005
      Network Engineer

      Maintaining LAN /WAN with BPO standards Network requirement analysis Setup Firewalls, VOIP connections and VPNs Part of making IT and technical decisions of the organization.

    • Crosspoint Business Solutions (Pvt) Limited

      Nov 2005 - Jun 2008
      Assistant Manager – Engineering Services

      Heading Engineering Division and Projects Dealing with clients, foreign principles, Government regulatory bodies, vendors and service outsourced partners Site surveying, Requirement analysis, Designing and reports.Implementation of Wireless Local Area Networks (WLANs) for enterprise environments Design Motorola, Zebra and Cisco industrial wireless infrastructure products for ProjectsImplementation of process automation systems using mobile computer, barcode and RFID based solutions.Account Management. Show less

    • Mahindra Comviva

      Sept 2008 - Oct 2016
      Country Head, Technical Operations

      Key Responsibilities:Heading Technical operations of Sri Lanka Country officeCustomer ServicesManaging 50+ Telecom Value Added Services (VAS) in ProjectsIT ManagementTeam ManagementIncident Management Requirement AnalysisProject Management Administrating more than 100+ servers, Storage systems, Load Balances, Network switches and backup solutions of the projects.Key Account management Vendor managementSLA/KPI Management and information security compliance Management Show less

    • Indipendent ICT Consultant

      Jan 2017 - now
      Telco VAS Consultant

    • Union Assurance PLC

      Oct 2017 - now
      Sales Manager

      Key Responsibilities:Recruitment of matching profiles for E-Consultants.Training and Development of E-Consultants Sales and Marketing ManagementConducting Special PromotionIncident Management Customer ServicesTeam ManagementClient Fact finding and Requirement Analysis

  • Licenses & Certifications

    • Professional Member of British Computer Society (MBCS)

      BCS, The Chartered Institute for IT

    • Microsoft Certified Professional

      Microsoft

    • PROJECT MANAGEMENT BODY OF KNOWLEDGE – Fifth Edition.

      Project Management Institute

    • Motorola Certified Professional

      Motorola Solutions

    • HP Professional Certification

      HP

  • Honors & Awards

    • Awarded to Dinesh Rajapakse
      Won Token of Appreciation Bharti Telesoft (now Mahindra Comviva) For the efforts fulfilling the requirements beyond the standard role expectations during the Launch of Airtel Sri Lanka VAS Manage Services Project.
    • Awarded to Dinesh Rajapakse
      Won Token of Appreciation Accounting and Financial Support Services For loyalty, dedication and hard work rendered towards earning companies maiden revenue.
    • Awarded to Dinesh Rajapakse
      Won Top Team Award and Certificate of Appriciation Mahindra Comviva Sri Lanka Manage Services Team was awarded 2014 Top Team of Global Support Services, for the team's dedication on time efforts to make the evergreen operation of manage services scope of organization.