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Ana Isabel Gonçalves

Digital Marketing

803 followers

Portugal

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Timeline
About me
Digital Transformation Project Manager
Education
- ESHTE
  2014 - 2017
  Bachelor's degree Business Management
  Main subjects: Marketing, Economy, Information Technology Systems, Finances Management
- NOVA IMS Information Management School
  2020 - 2023
  Master's degree Statistics and Information Management
  Manage, explore, interpret and communicate marketing information that is present in information systems or from other sources of marketing information;Create, implement, and manage customer relationship policies.Information Systems ManagementMaster's thesis: ROBOTIC PROCESS AUTOMATION FRAMEWORKThe implementation of Robotic Process Automation in Business Processing Outsourcing Organizations
Experience
- TenVinilo
  Jul 2017 - Sept 2017
  Digital Marketing
  Products Management; Marketing strategies to improve sales;Customer support;
- Nokia
  May 2021 - Apr 2023
  Sector: Supply Chain | Project Management | International Projects | Latin AmericaBusiness analysis to automatize the supply chain process, giving strategies to enhance its automation as well as providing the necessary requirements;Project Management with a focus on activity planning, prioritization, and risk/issues management;Accountable for E2E Customer purchase order execution;Contribute to all tasks related to E2E Supply Chain in daily business/order execution;Coordinate and guide the procurement process - Verify invoice, including monitoring and control procedures.Technologies: SAP / ExcelMethodology: Agile Show less
  - Customer Supply Coordinator
    Mar 2022 - Apr 2023
  - Customer Supply Coordinator Associate
    May 2021 - Mar 2022
- NTT DATA Europe & Latam
  May 2023 - Oct 2024
  Sector: Banking | Project Manager Design and execute organizational and operational improvements on several projects using Lean and Six Sigma methodologies;Business analysis for RPA processes built in Blueprism, giving strategies to enhance its automation as well as providing the needed requirements;Project coordination: Reporting, stakeholder management, change management, solving issues and ensuring deliverables, meeting the project deadlines and expected results; Support Operational teams in developing their future design and implementing improvements;Management of multiple projects simultaneously;Production of documents for meetings support of various projects. Show less
  - Analyst
    Sept 2024 - Oct 2024
  - Assistant Consultant
    May 2023 - Sept 2024
- BNP Paribas
  Oct 2024 - now
  Digital Transformation Project Manager
Licenses & Certifications
- CCP - Certificado de Competências Pedagógicas
  IEFP
  Mar 2021