Pravesh Basnyat

Experience

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  Red Energy

  Apr 2007 - Mar 2010

  Customer Service
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  ANZ

  Apr 2010 - Jun 2014

  •Writing home residential and Investment home loan applications while maintaining credit quality standards is in line with customer expectations.•Check applications for completeness and accuracy.•Verify income and employment history.•Maintaining loan application records, assembling and preparing all required documents. •Primary contact with the customer, credit assessor, settlements, solicitors, real estate agents on individual loan from application to settlement.•Ensuring communications remain open and loan processing times are as quick as possible.•Responsible for preparing notices of denied loans, approved loans, updating borrowers and closure status of loan.•Responsible for establishing and maintain client referral relationships with groups, individuals, builders. Show less Multi-skilled in all Banking products, Personal Loan, Credit Cards, Term Deposit and General Insurance•Organizing referrals for financial planning, A-Z review and Mortgage.•Point of reference providing assistance to consultants and customer objections handling whenever Team leaders and senior officers are not around.•Comply with Bank policies and standards and Government legislation. •Conduct with customers must be in line with regulatory, compliance and credit policy. •Maintain service provision in terms of customer satisfaction and relationship management for both internal and external customers, and take corrective action where required. •Strong understanding of Bank policies and procedures•Ensuring delivery of superior service in order to retain or deepen existing relationship between the ANZ and its customers Show less

  • Mortgage Specialist

    Aug 2012 - Jun 2014

  • Personal Banker

    Apr 2010 - Jul 2012
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  NAB

  Jun 2014 - Jan 2016

  Credit Associate

  •End to end processing of credit analysis of requests for loans and lines of credit, loan analysis and establishing borrower’s worthiness of Individual, Sole trader, Company and Trust deals.•Preparing written credit approvals and declines under my Delegated Credit Authority. •Maintain effective liaisons with in-company department members: account managers, credit managers and product specialists.•Investigate and resolve complex complaints referred by Business development managers and brokers.•Establish, document and continuously review processes relating to complaints and case management.•Assessing and negotiating for complex and escalated case while ensuring to run bank’s credit approval department smoothly.•Apply business insight and professional judgment ensuring policies and procedures accorded with department’s standards.•Providing support to Credit assessment team, Business development managers and professional financial guidance to brokers.•Providing financial business solutions excellent with writing skills combined with superior communication ability.•Delivering in time result with skilled Knowledge of credit modeling and credit products. Show less

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  NAB

  Jul 2016 - Oct 2021

  Relationship Associate

  Managing and nurturing relationships with new, existing Brokers and internal stakeholders.•Attending networking events, presenting at professional development days, run expo’s and attend conferences.•Hosting regular accreditation sessions to train new brokers on NAB products, polices and process.•Achieving weekly funding, conversion, utilization, and growth targets all while operating within NAB’s value. •Providing specialist advice on the products, policies and/or services and mapping business strengths and broker needs.•Identify sales opportunity, pitching products and services to new and existing brokers and maintain a good working relationship. Show less

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  ANZ - Mobile Lender

  Oct 2021 - now

  Operations Manager
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  Assetline Capital

  Mar 2023 - now

  Business Development Manager

  Assetline Capital is a leading Australian non-bank lender, servicing brokers and borrowers who value responsive turnarounds, a flexible approach and funding certainty.Since 2012, we’ve funded property-backed transactions Australia-wide for property professionals and small to medium size businesses. With offices in Sydney and Melbourne, we offer bridging loans, longer-term mortgages and construction finance against property assets in major metropolitan locations. Backed by a strong balance sheet, a robust model and an expert team, Assetline Capital has built a reputation that gets results Show less