
Steven Dowdle

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About me
Oral Care External Supply Solutions QA Manager at Procter & Gamble
Education

University of Kentucky
2011 - 2016Bachelor of Science (BS) Chemical EngineeringActivities and Societies: National Society of Professional Engineers AIChE member (American Institute of Chemical Engineers) Sigma Nu Fraternity Alumni
Experience

University of Kentucky Student Center
May 2013 - Jun 2016• Responsible for overseeing and multitasking the daily building operations of the Student Center. This includes overseeing 40+ Student Center Representatives, preparing events and meeting rooms for patrons, resolving technological issues, and interacting with patrons in a professional manner. Responsible for completing customer transactions, giving directions, making change, and assisting visitors of the Student Center when needed.
Student Building Manager
May 2013 - Jun 2016Student Center Representative
May 2013 - May 2014

Advanced Testing Laboratory
Jun 2016 - Jun 2017Process Chemist• Responsible for evaluating process controls and surface modification technologies using wet chemistry skills and routine analytical evaluation. • Additional responsibilities included following SOPs and other written procedures with accuracy and great attention to detail, analyzing data/reporting of results, maintaining a good note booking record, cleaning and maintaining laboratories, and improving standardized processes. o Primarily conducted work for a leading producer of consumer goods and cleaning products as an ATL contractor. Show less

Cemedine North America, LLC
Jul 2017 - Apr 2020• Responsible for overseeing and conducting all QC/QA related activities. o Evaluate all production batches.o Maintain and routinely audit the Quality Management System (QMS).o Implement corrective action where needed.o Investigate any abnormalities using root cause analysis. o Perform client line audits and address all customer technical service needs and requests.o Develop and improve SOPs for production and QC lab use. o Perform cost reduction studies.o Perform internal calibration verifications and scheduling 3rd party calibrations of all production and lab equipment. o Cleaning and maintaining QC laboratory using 5S methods.o Create monthly QC/QA reports for management. Show less
Quality Engineer
Oct 2018 - Apr 2020QC Laboratory Chemist
Jul 2017 - Oct 2018

O'Gara-Hess & Eisenhardt Armoring Company LLC
Apr 2020 - Mar 2022Quality Assurance Engineer• Maintain a Nonconforming material system, process Nonconformance Reports, and analyze nonconformance trends.• Develop and maintain work instructions and forms supporting the Quality system.• Maintain Corrective and Preventive Action system.• Interpretation of conformance to customer quality requirements.• Coordinate in-house corrective actions on items rejected by the customer and notify the customer of the action taken to evaluate the action for effectiveness.• Review contracts, customer drawings, and specifications.• Determine necessary inspection points.• Development of necessary inspection and test instructions.• Conduct supplier quality audits, monitor supplier performance, approve/disapprove suppliers, and maintain supplier files. • Maintain adequate quality assurance records.• Provide technical services for suppliers requesting quality system assistance.• Review and approve purchase orders, engineering drawings, engineering changes, production planning, technical proposals, etc.• Track operator certifications for special processes.• Coordinate in-house and external testing.• Develop and maintain a shelf life control system for materials that require date-sensitive control.• Chair Material Review Board and manage all MRB activities. Show less

Jet Machine & Manufacturing
Mar 2022 - Jul 2022Quality Engineer
GE Aviation
Jul 2022 - Aug 2023Lead Sourcing Specialist - Supplier Quality Engineering• Conduct daily Supplier Quality activities.o Provide general quality guidance and ack as a Quality focal point for Suppliers to contact.o Familiar with AS13100, AS9100, NADCAP, and ISO 9001 certification requirements.o Review Supplier Tech Plans.o Maintain a Nonconforming Material system, process Supplier Nonconformance Reports, and analyze nonconformance trends.o Facilitate Supplier source substantiation of new part introduction, process changes, and inadvertent changes in Supplier production processes. o Review First Article Inspection (FAI) submissions from Suppliers.o APQP, PPAP, Control Plan, and PFMEA incorporation.o Review yearly Supplier Product Audits.o Assist with Supplier Production Control Documentation audits as needed. o Review shelf-life extension requests from Suppliers. o Ack as the main Quality focal for any Quality escape instances from Suppliers.o Coordinate notification to affected parties, containment, root cause investigation, and corrective action implementation.o Coordinate yearly Product Producibility projects.o Drive initiatives to improve Key Performance Indicators (KPIs) and other general metrics. Show less

Procter & Gamble
Aug 2023 - nowOral Care External Supply Solutions QA Manager
Licenses & Certifications

ISO Internal Auditor Training
O'Gara-Hess & Eisenhardt Armoring Company LLC
LEAN Student Certification
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