Roy Ngudeyi

Roy Ngudeyi

IT Technician

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  • Timeline

  • About me

    Network Engineer 🛜💻

  • Education

    • Malawi polytechnic

      2010 - 2012
      Advance Diploma Information Technology
    • Techno Brain

      2015 - 2016
      Cisco Certified Network Associate (CCNA) Routing and Switching

      -Routing and Switching-Creating VLANS and Trunkings-Traffic filtering and ACL-Managing and configuring Cisco router and switches

    • Soche Technical College

      2010 - 2010
      Certificate and Diploma Information Technology
  • Experience

    • XTRAMEDIA

      Apr 2012 - Apr 2014
      IT Technician

      Providing end user support on Point Of Sale machines and software, network installation and configuration (LAN and WLAN)Configurations of broadband routers, ubiquiti devices. Repairing and maintaining hardware and softwareInstall, configure, manage and maintain CCTV /IP cameras, Finger print biometric machines and magnetic access doors devices, security alarm systems Install, configure, manage the time and attendance software

    • Skyband Corporation Limited

      Apr 2014 - Sept 2015
      Call Centre Operator

      Providing a high level of personalized customer service and assisting them with their technical issues. Configuration of WiMAX indoor routers,ubiquiti devices, BreezeMAX radios, Airspan antenna's, Mikrotik routers, EV-DO wireless dongles while monitoring the core network.

    • Airtel Malawi Plc

      Oct 2015 - Sept 2024

      Managing and leading Airtel ISP for Household and SME and Business Solutions for business segments within EBU (Enterprise Business unit) and achieve annual targets and KPIs. Working with various Divisions, i.e. IT, Network, Finance, and other stakeholders to identify, design and launch new products/services within the ISP/ICT domain to the Enterprise Segment.Strategically managing services and supporting Corporate Clients, delivering highly efficient & effective connectivity services/solutions and ensuring new products designs are in line with Enterprise Business Unit strategy and objectives. Show less

      • Enterprise Solutions Officer

        Mar 2023 - Sept 2024
      • NOC Engineer

        Oct 2015 - Mar 2023
    • Bengol.net

      Aug 2024 - now
      Network Engineer
  • Licenses & Certifications