Roy Ngudeyi

Experience

• 

  XTRAMEDIA

  Apr 2012 - Apr 2014

  IT Technician

  Providing end user support on Point Of Sale machines and software, network installation and configuration (LAN and WLAN)Configurations of broadband routers, ubiquiti devices. Repairing and maintaining hardware and softwareInstall, configure, manage and maintain CCTV /IP cameras, Finger print biometric machines and magnetic access doors devices, security alarm systems Install, configure, manage the time and attendance software

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  Skyband Corporation Limited

  Apr 2014 - Sept 2015

  Call Centre Operator

  Providing a high level of personalized customer service and assisting them with their technical issues. Configuration of WiMAX indoor routers,ubiquiti devices, BreezeMAX radios, Airspan antenna's, Mikrotik routers, EV-DO wireless dongles while monitoring the core network.

• 

  Airtel Malawi Plc

  Oct 2015 - Sept 2024

  Managing and leading Airtel ISP for Household and SME and Business Solutions for business segments within EBU (Enterprise Business unit) and achieve annual targets and KPIs. Working with various Divisions, i.e. IT, Network, Finance, and other stakeholders to identify, design and launch new products/services within the ISP/ICT domain to the Enterprise Segment.Strategically managing services and supporting Corporate Clients, delivering highly efficient & effective connectivity services/solutions and ensuring new products designs are in line with Enterprise Business Unit strategy and objectives. Show less

  • Enterprise Solutions Officer

    Mar 2023 - Sept 2024

  • NOC Engineer

    Oct 2015 - Mar 2023
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  Bengol.net

  Aug 2024 - now

  Network Engineer