Stephen Host

Experience

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  Belle Tire

  Apr 2010 - Jun 2013

  Tire Technician

  •Identify and repair punctures, leaks, and other tire damage using appropriate tools and techniques.•Provide friendly and knowledgeable assistance to customers, addressing their tire-related concerns and inquiries.•Adhere to safety protocols and procedures to prevent accidents, injuries, and damage to equipment or vehicles.•Perform routine maintenance on tire service equipment to ensure proper functionality and safety.

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  Michigan Army National Guard

  Sept 2011 - Mar 2021

  •Assist project managers in planning, executing, and closing projects within scope, schedule, and budget constraints.•Coordinate project activities, resources, and deliverables to ensure smooth project execution. •Prepare and maintain project documentation, including project plans, status reports, and meeting minutes.•Communicate project updates, milestones, and issues to stakeholders and team members.

  • Infantry Team Leader

    Oct 2015 - Mar 2021

  • Infantryman

    Sept 2011 - Mar 2021
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  Grand Valley State University

  Aug 2013 - Jun 2015

  Security Dispatcher

  •Allocate available resources effectively to meet operational demands while optimizing efficiency.•Address and resolve any issues or conflicts that may arise during the dispatch process, ensuring minimal disruption to operations.•Provide exceptional customer service by responding promptly to inquiries, concerns, and requests for assistance.•Coordinate emergency response efforts as needed, including dispatching appropriate personnel and resources.•Ensure compliance with company policies, procedures, and regulatory requirements related to dispatch operations. Show less

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  City of Muskegon, Michigan

  Jan 2017 - Apr 2018

  Police Officer

  •Investigate criminal and traffic offenses.•Respond to calls for service of felonies, misdemeanors, domestic abuse, and missing persons.•Communicate with community stakeholders to gain insight on societal issues and devise, implement and coordinate efforts to improve those issues.•Apprehend suspects, prepare case reports, and testified in courtroom hearings.

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  Spectrum Health

  Apr 2019 - Apr 2020

  Police Authority

  •Investigate disturbances and used proportional and strategic responses to handle different types of issues.•Monitor access control systems, including CCTV systems for nefarious activities such as theft and vandalism.•Complete required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents.•Secure personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.

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  Greenville Department of Public Safety

  Mar 2020 - Apr 2021

  Public Safety Officer

  •Respond to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.•Investigate illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.•Support future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.•Testify in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.

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  Delta Defense LLC

  Apr 2021 - Dec 2021

  Account Executive

  •Subject matter expert on applicable insurance regulations and state laws, industry trends, market conditions, and competition.•Use business analysis practices to develop effective sales strategies for assessing customer needs and positioning the organization’s products and services as business solutions.•Create action planning and prioritizing documents for the target market segments to include opportunity assessment, positioning strategy, financial analysis, and tactical action plans. •Confer with company officials and cross-functional teams to develop methods and procedures to support strategic business initiatives. Show less

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  Farmers Insurance

  Dec 2021 - Dec 2023

  Special Office Claims Owner

  •Lead multiple projects simultaneously, overseeing project scope, schedule, budget, and resources.•Initialize, Plan, Execute, Monitor and Control, and Close projects from beginning to end.•Collaborate with stakeholders to define project objectives, deliverables, and success criteria.•Implement project management best practices, methodologies, and tools to optimize project delivery processes.•Monitor project progress and performance, providing regular updates to stakeholders and management.•Facilitate effective communication and collaboration among cross-functional teams, ensuring clarity on roles and responsibilities.•Develop and maintain project plans, timelines, and budgets, ensuring alignment with organizational goals.•Identify and mitigate project risks and issues to minimize disruptions and ensure timely project completion. Show less

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  Penske Truck Leasing

  Apr 2023 - Sept 2024

  Sales & Operations Management

  •Manage a large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability, and customer satisfaction in a fast-paced and dynamic workspace.•Assist management with relationship building and training new team members following the acquisition of a business competitor.•Listen to and resolves customer complaints regarding services, products, or personnel.•Contribute to process improvement initiatives to enhance operations management efficiency and effectiveness.•Support agent locations by training staff to successfully meet sales goals and initiatives as well as fleet and inventory management. Show less

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  Host Family Ventures LLC

  Jul 2024 - now

  Chief Executive Officer
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  Punch List Pros

  Sept 2024 - Nov 2024

  Owner/Operating Partner