Marcelo Francisco

Experience

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  Brastókio

  Mar 1985 - Nov 1997

  Computer Operator/System Analyst

  • As Computer Operator I was Responsible for design and implementation Windows. • I was Responsible for support on infrastructure projects• Developed and Manage projects to implementation Network Solution • Provided the training facility to some applications

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  Eletronic Data Systems

  Dec 1997 - Sept 2008

  Sales Consulting | Project Manager

  I Design, implement and consultant projects and I managed the communication strategies as well as processes throughout the life of the all projects, providing information, direction, insight for all projects and negotiating all of the risks and issues using the methodology PM2-EDS based in PMI. Projects All ( EDS, DELPHI, GM, CARREFOUR, NET, XEROX, BRASKEM, TAM, VALE and others ) Managed and optimize infrastructure utilization Data Centre Recovery Plan - Disaster Recovery Plan-DRP at VALE and Review Disaster Recovery Plan-DRP NeoEnergia update environment in SunGard site at USA Crisis Management. Bringing solution for offering to EDS Financial Industries, infrastructure SOA BPRM to offer customer of EDS; Responsible for the environment (Infrastructure) hardware and software, 2nd and 3rd levels for Sun and Microsoft; Carrefour, Develop a solution to refresh a new server Wintel and Unix platforms, newest design with ASIA environment. As part of the Platform Engineering team, I was responsible to develop and coordinate the implementation of distributed environments solutions assisting the team during all phases in the projects, and working with the Program Management team in order to control the projects milestones and budget; Worked as Technical leader for Transitioning, Transformation and Due Diligence Projects; Worked with all PMI disciplines for project execution; Researched, analyzed, recommended, and implemented new technologies, standard processes, tools, and techniques; Coached the team members on best practices for project implementation. Show less

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  Votorantim

  Sept 2008 - Nov 2014

  Infraestructure and Projects Management

  Responsible for IT Architecture and Services for Votorantim Cimentos. Leadership and management of team responsible for new transformational projects; New technologies and services implementation; Define and maintain the IT governance architecture (Demands, Projects, Change Management, and Service Level Agreement) based on the best practices as Cobit, ITIL and PMI. Define and update the policies Global and Regional, Procedures and documents related to IT Governance and Information Security. Define and Manage IT Controls to support SOX, ISAE 3402, ISO 9001 and other certifications. Accomplish and support the Internal Audits processes and tasks. Establish, manage and support the processes of architecture for IT/Business, according to ISO 27001 standard and ISO 27002 standard. Manage IT environment under viewpoint of Infrastructure and implement security controls to protect the physical and logical environment of the company. Define the Global IT budget (Capex and Opex) and monitor budget expenditures and investment. Implement action plans to resolve deviations of expenses cost, in accordance with Budget Rolling Forecast. Manage the corporate and local contracts. Show less

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  TIVIT

  Nov 2014 - Dec 2015

  Sr Project Manager

  Managed Projects of transition and transformation, implementation of the complete chain of tools and processes for outsourcing, such as server monitoring, backup, job scheduling, IT Governance process (Incident, Problem, Change, Availability, Service Desk, Capacity & Performance) and server implementation and support, operational systems, database, middleware, network support, fail-over solutions and disaster recovery. As main projects I have managed several project such as: A full outsourcing project of 80 servers migration from a São Paulo company. The scope was implement a new Datacenter and transfer to TIVIT DataCenter all servers, with full environment refresh, Wintel, Citrix and VMWare servers, including the datacenter implementation, LAN and WAN facilities. Interfacing with Customer’s Architecture team, local management and executives and technical teams. Show less

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  Suzano Papel e Celulose

  Dec 2015 - Jun 2016

  Program Manager

  • As Program Manager I was responsible for Project Management ensuring scope, deadline, cost and quality, including team management, supplier management, financial management and contract management.• As Project Manager, I was responsible for the Data Center Change project for Suzano Papel e Celulose's Production and QA Infrastructure to Equinix Data Center.• I was responsible as Business Partner for the Commercial area, for the Genesys Service Center Deployment project at Suzano Sales Center with 226 PAs with CRM integration. Show less

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  DXC.Technology

  Jul 2016 - Sept 2019

  Pre Sales Executive | Sales Support

  • As Pre-Sales Consultant, I was responsible for performing needs analysis, information gathering on prospects expectations and technical baselines for writing or technical review of Solution Proposals or Statements of Work.• I assisted in the preparation of RFI/RFP responses, the definition of technical sales strategy and budget proposal review. • Also, I performed technical and functional presentations and demonstrations to prospects.• Responsible for developing Cloud, Datacenter, Workplace and Applications solutions for clients attending the digital transformation.• Knowledge in solutions of IT Operation and Workplace, ITSM, Service Desk, Field Services, Asset Management, Image, etc.• Knowledge in On Premisses and Cloud Infrastructure (AZURE, AWS, Google), Datacenter, Monitoring, Backup, DR solutions, PaaS • Responsible for preparing proposals for RFP responses and bidding. Show less

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  Suzano S.A.

  Sept 2019 - Jun 2020

  Program and Project Manager

  As a program manager, I was responsible for project management in the Forestry and Industrial area, ensuring scope, deadline, cost and quality, including team management, supplier management, financial management and contract management.• Participated in the SAP Integration Project, for the Merger of Business Processes provided by the Merger of Suzano and Fibria for the SAP environment and Specialist Applications. This project involved more than 560 consultants, 45 Specialist Applications, etc.• I worked as a business partner in the Forestry and Industrial IT area, capturing business needs in opportunities for Transformation to a Digital model looking for new technologies and solutions for the company's objectives. Show less

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  Klabin

  Jun 2020 - Mar 2022

  Sr. Project Manager

  Working as a Project and Program Manager for one of the largest paper and packaging companies, responsible for the Group's Mergers, Acquisitions and Expansion projects, Planning the entire Infrastructure Integration process and mapping SAP and non-SAP processes.Currently responsible for the Company's Expansion project with a Project of a new Paperboard Machine with the Implementation of the MES (Manufacturing Execution System) with the company's SAP and non-SAP processes.We recently completed a major M&A (Mergers and Acquisitions) project that integrated 6 new Packaging factories to the Company's Portfolio and the Sale of a Factory. The Project included the entire IT Infrastructure of the paper and packaging company, rollout of the SAP system and the integration of the SAP production process with KIWIPLAN software in the new factories. Show less

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  Minsait

  Mar 2022 - Aug 2024

  Senior Business Development Manager

  Managing the pre-sales team for IT services such as: BPO, Cloud, Infra, Data, BI, User Management, Application Management, SAP, CRM and others, resulting in a 10% increase in the branch; Managing the Business Development and Solutions team, aiming to develop Digital Transformation solutions with the application of AI, Automation and operational efficiency at a competitive price.Responsible for managing the Sales Pipeline for services and leveraging revenue at the subsidiary by preparing proposals with added value, ensuring compliance with delivery KPIs, deadlines, processes and quality;Engaging corporate teams such as Controllership, Treasury, Legal, HR, Contract Management and Alliances throughout the process of preparing technical and commercial proposals;Participating in negotiations with clients, helping to define contractual terms, prices and commercial conditions;Working with a focus on Brazil and Latin America, with solid experience in opening up new markets and clients;Strategic planning of the company, sales management, opening new channels (planning, forecasting and sales strategies) negotiating with executive leaders;Extensive ability to develop and execute strategies to establish and maintain long-term partnerships;Developing and reviewing the sales forecast, managing the sales funnel and business planning;Developing and reviewing Infrastructure and Cloud, Workplace, BPO and Cyber Security Service Offerings in Brazil; Show less

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  Forzy

  Aug 2024 - now

  Head of Digital