Pushpa Prathap

Experience

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  Domex Technical Information Pvt. Ltd.

  Jan 2001 - May 2003

  Technical Editor

  • Editing and abstracting the scientific patented documents• Interpreting the Machine translated documents and convert them into meaningful abstracts.• Managing high volumes of the technical documents and editing them on a daily basis.• Assisting the team members in resolving the queries related to the Technology.• Work closely with the external Clients for the completion of the task assigned to the team.• Indexing of Technical journals.• Training the team internally about the concepts involved in the Technical writing. Show less

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  Wipro

  Sept 2005 - Oct 2008

  Systems Engineer

  • Installation, Configuration and Administration of NT/2000/2003, Exchange Servers.• Performing routine System Administration activities on Windows Environment.• Performance tuning of the OS and applying OS patches.• Proactively monitoring and tuning system resource usage.• Managing fileservers, Backup and recovery.• Troubleshoot problems like network / internet in-accessibility, setup computer hardware, installed and configured precision working network and created necessary user accounts, assigned rights and privileges to users on the network and studied network traffic.• Provided technical support for all the computer systems on the LAN and installed antivirus software. Provided alternative measures and suggested remedies at critical times, in addition to performing periodical checkups of cable connections and up gradation of antivirus software.• Providing L2 support for proxy servers.• Managing the DNS service. Show less

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  HCL COMNET SYSTEMS & SERVICES LIMITED

  Nov 2008 - May 2009

  System Administrator

  • Remote and Manual Installation of MOM/SCOM Clients and SMS 2003/SCCM Clients.• Troubleshooting and analyzing SMS 2003 & 2008.• Software distribution and Patching server and desktop with latest updates using SMS 2003 and SMS 2008.• Routine maintenance on server.• Basic problem resolution, routine maintenance of SMS environment, Troubleshooting MPs, DP and DB in SMS and MOM servers.• Hardware and Software inventory check.• Working with SMS tools and utilities.• Monitoring server using Microsoft operation Manager 2005/2007.• Troubleshooting MOM and SMS agents. Show less

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  Intelligroup Asia Private Limited

  Aug 2009 - Jan 2011

  System Engineer

  • Providing L2 support for all AD Servers, Exchange and File servers.• Involved in Exchange 2003 to Exchange 2007 migration.• Moved users from Exchange 2003 to Exchange 2007.• Routine maintenance on server.• Hardware and Software inventory check using SMS 2003.• Installed SCCM and configured the Software update point and Software metering roles.• Responsible for configuring and taking backup of all the servers including Exchange, AD and Application servers.• Responsible for creating backup and test restoration reports on monthly basis.• Checking all the MOM alerts and troubleshooting the various issues depends on the MOM alert.• Applying patches when needed and recommended by Microsoft and keeping the software up to date. • Managing Exchange 2003 Enterprise servers. Show less

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  HP

  Mar 2011 - Aug 2011

  System Engineer

  • Providing L3 support for all Exchange 2003 and 2007 servers, Blackberry, OCS and Sharepoint Servers.• Managing and Administering the Topcall Fax application.• Managing and Administering the Enterprise Vault 8.• Resolving escalated problems related to Exchange.• Monitoring & analyzing Exchange server’s performance on a daily & regular basis & performing scheduled maintenance as per the requirements.• Involved in Proactive Problem Management.• Performing Patch Updates on the servers.• Enabling Journalling on user’s mailboxes based on the request.• Coordinating with vendor to replace faulty hardware Show less

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  Cuemath

  Jan 2015 - May 2019

  Mathematics Teacher

  Teach bunch of school children about the Maths problem• Problem solving and preparing students for competitive exams• Master in solving complex mathematical problems.• Proficient in all aspects of Maths.• Device customized learning plan for each student.• Frequent repetitions of concepts and exercises to enable students to refresh and learn them.