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Ivan Boban

Ivan Boban

Customer Service Representative

Followers of Ivan Boban281 followers
location of Ivan BobanMelbourne, Victoria, Australia

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  • Timeline

  • About me

    Senior Service Support Officer at City of Port Phillip

  • Education

    • Victoria University

      2003 - 2005
      Certificate IV in Electrotechnology Servicing (Networking)

    • Victoria University

      2003 - 2005
      Certificate II in Electrotechnology Servicing (Shared Technology)

    • Victoria University

      2003 - 2005
      Advanced Diploma of Computer Systems Engineering

    • Victoria University

      2000 - 2003
      Certificate II in Electronics (Broad Based Electronics)

  • Experience

    • TeleTech

      Sept 2006 - May 2007
      Customer Service Representative

    • Law Institute of Victoria

      May 2007 - Mar 2011
      IT Support / Systems Administrator

    • Acurus Pty Ltd

      Mar 2011 - Jul 2012
      Desktop Engineer

    • City of Port Phillip

      Jul 2012 - now

      • Senior Service Support Officer

        Oct 2018 - now

      • Service Support Analyst

        Jul 2012 - now

  • Licenses & Certifications

    • ITIL v3 Foundation

      Advanced Training, Melbourne

    • Microsoft Certified Professional (MCP)

      Advanced Training, Melbourne

    • Microsoft Certified Technology Specialist (MCTS)

      IT Futures

    • Microsoft Certified Solution Associate (MCSA)

      IT Futures