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Terri Taylor, MBA

Terri Taylor, MBA

Credit Life Adjuster

Followers of Terri Taylor, MBA406 followers
location of Terri Taylor, MBACincinnati, Ohio, United States

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  • Timeline

  • About me

    AVP-Project Manager at U.S. Bancorp

  • Education

    • Campbellsville University

      2009 - 2011
      MBA Health Care Management

    • Sullivan University

      2015 - 2017
      Master of Science In Cyber Security Cyber/Electronic Operations and Warfare 3.5 GPA

    • Western Kentucky University

      2013 - 2015
      Ed Leadership Doctoral Program Organizational Leadership

    • Kentucky State University

      1997 - 2009
      BA Child Development and Family Relations

  • Experience

    • Investors Heritage Life Insurance

      Jul 1996 - Jan 1998
      Credit Life Adjuster

      Provided assistance to customers submitting credit life claimsProcessed customer information and reportsProcessed customers paymentsPrepared correspondence regarding denied claims and served as the main contact for customer inquiries.

    • KSBA-Kentucky School Board Association

      Jan 1998 - Nov 2000
      Research Assistant

    • Seven Counties Services

      Nov 2000 - Jan 2012
      Administrative Manager

      Administrative Manager/ IT Coordinator• Serve as the Business Analyst for the Rural Division of Seven Counties Services Inc. • Function as the liaison between the customers and the software development team for health insurance enrollment, claims processing and claims forms applications• Directly participated in the selection, planning, training, and implementation and go live of two electronic medical records development projects.• Gather Functional and Technical Requirements from Customer Vendor Management Teams.• Work closely with IT Program Managers to aid in designs of system processes• Create test plans and test cases and perform User Acceptance Testing• Design, test and implement new lines of business• Train staff on use of new programs. Wrote queries to aid quality staff when performing research.• Interact with customer to document enhancements, and software trouble shooting• Wrote user manuals• Train staff on use of new programs• Provide end user support Show less

    • CHFS CCSHCN

      Jan 2012 - Apr 2014
      Health Program Administrator

      Health Program Administrator• Coordinated health services among multiple public health agencies serving children and youth• Performed personnel duties such as recruitment, interviewing, hiring, training and evaluation• Conducted and administered fiscal operations• Planned and implemented program / project budgets• Maintained communication between all levels of organization personnel• Federal grant performance and financial reporting• Attended interdepartmental functions, conferences and staff meetings• Reviewed and analyzed facility activities• Improved service utilization• Planned and implemented training programs and services Show less

    • TEKsystems

      May 2014 - Jul 2021
      Business Analyst Contract

      Business Analyst• Planning, developing, and implementing end user training for multiple state initiated projects• Maintaining communication between vendors and all levels of contract organization • Facilitating team meetings as the Lead Training Business Analyst• Preparing, reviewing , and analyzing project implementation documents• SIT, UAT, and regression testing of newly adopted applications and tools Live product demonstrations Financial and banking policies and procedures Show less

    • Kentucky Department for Public Health

      Jul 2017 - Mar 2019
      Policy Analyst Kentucky Tobacco Prevention and Cessation

    • U.S. Bancorp

      Mar 2019 - Dec 2022
      Product Owner

    • U.S. Bank

      Dec 2022 - now

      • Project Manager

        Aug 2024 - now

      • Operations Manager

        Dec 2022 - Aug 2024

  • Licenses & Certifications