Raphael Joy

Raphael Joy

Head Waiter

Followers of Raphael Joy277 followers
location of Raphael JoyKerala, India

Connect with Raphael Joy to Send Message

Connect

Connect with Raphael Joy to Send Message

Connect
  • Timeline

  • About me

    Butler at Silverseas

  • Education

    • Dr M G R Educational and Research Institute

      2005 - 2008
      B.sc in hotel management &catering tech Hotel/Motel Administration/Management

      Activities and Societies: Had been a active volunteer in a the Food Festival conducted by the Government of Tamil Nadu,India. I completed my Bachelors in Hotel Management from Dr,M.G.R University affiliated to the Anna University.

  • Experience

    • Le Meridien Hotels & Resorts

      Jun 2008 - Nov 2010
      Head Waiter

      -Overall undertaking banqueting operations.-Co-coordinating with supervisor for smooth handling of events.-Assisting in VIP events as personal butler.-Organizing the agenda of operation.

    • Sheraton Hotels & Resorts

      Nov 2010 - May 2012
      Designated Guest Service Valet-Bar

      -Assisting with the overall operations in the bar

    • The Ritz-Carlton Hotel Company, L.L.C.

      Sept 2012 - Sept 2015
      F & B Supervisor

      Currently taking care of In Room Dinning and Honor Bar operations of 532 rooms.Taking Care of the orders and ensuring it is served in a professional manner.Conducting line ups in beginning of shifts Taking care of the Profit & loss factor within the outlet.taking care of the attendance ,manning payroll,

    • St. Regis Hotels & Resorts

      Oct 2015 - May 2017
      F & B supervisor
    • Silversea Cruises

      Aug 2017 - now
      Butler

      - Responsible for the overall satisfaction and meeting each and every needs of the guests onboard.- Anticipating guests requests.- Offer signature services.- Holding cocktail parties, and other private parties on request.- Meeting all guidelines in workplace as per the USPH standards.

  • Licenses & Certifications

    • First Aid Certified.

      First Aid International Pty Ltd
      Jul 2013
  • Volunteer Experience

    • Member

      Issued by Indian Federation of Culinary Association (IFCA)
      Indian Federation of Culinary Association (IFCA)Associated with Raphael Joy