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Raphael Joy

Raphael Joy

Head Waiter

Followers of Raphael Joy277 followers
location of Raphael JoyKerala, India

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  • Timeline

  • About me

    Butler at Silverseas

  • Education

    • Dr M G R Educational and Research Institute

      2005 - 2008
      B.sc in hotel management &catering tech Hotel/Motel Administration/Management

      Activities and Societies: Had been a active volunteer in a the Food Festival conducted by the Government of Tamil Nadu,India. I completed my Bachelors in Hotel Management from Dr,M.G.R University affiliated to the Anna University.

  • Experience

    • Le Meridien Hotels & Resorts

      Jun 2008 - Nov 2010
      Head Waiter

      -Overall undertaking banqueting operations.-Co-coordinating with supervisor for smooth handling of events.-Assisting in VIP events as personal butler.-Organizing the agenda of operation.

    • Sheraton Hotels & Resorts

      Nov 2010 - May 2012
      Designated Guest Service Valet-Bar

      -Assisting with the overall operations in the bar

    • The Ritz-Carlton Hotel Company, L.L.C.

      Sept 2012 - Sept 2015
      F & B Supervisor

      Currently taking care of In Room Dinning and Honor Bar operations of 532 rooms.Taking Care of the orders and ensuring it is served in a professional manner.Conducting line ups in beginning of shifts Taking care of the Profit & loss factor within the outlet.taking care of the attendance ,manning payroll,

    • St. Regis Hotels & Resorts

      Oct 2015 - May 2017
      F & B supervisor

    • Silversea Cruises

      Aug 2017 - now
      Butler

      - Responsible for the overall satisfaction and meeting each and every needs of the guests onboard.- Anticipating guests requests.- Offer signature services.- Holding cocktail parties, and other private parties on request.- Meeting all guidelines in workplace as per the USPH standards.

  • Licenses & Certifications

    • First Aid Certified.

      First Aid International Pty Ltd
      Jul 2013

  • Volunteer Experience

    • Member

      Issued by Indian Federation of Culinary Association (IFCA)
      Indian Federation of Culinary Association (IFCA)Associated with Raphael Joy