Amir Garshasbi

Experience

• 

  Shatel

  Feb 2012 - Feb 2014

  Network Engineer

  • Monitored and maintained network and software components according to established guidelines and best practices.• Identified and deployed network infrastructure upgrades, resulting in 50% reduction in downtime, increasing system reliability by 25%.• Conducted thorough fault analysis and led recovery efforts, resolving malfunctions within 4 hours, minimizing service disruption and ensuring customer satisfaction.

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  Hamrahe Aval (MCI)

  Feb 2014 - now

  Senior System Administrator

  • Implemented, maintained, and upgraded servers for Value Added Services (SMS, RBT, USSD, MCA), resulting in 40% reduction in server downtime and ensuring uninterrupted service availability for millions of customers.• Developed and deployed automated scripts using Python and Bash Script, resulting in saving 10+ hours per week for Monitoring team.• Designed AI-based spam detection system, resulting in over 60% improvement in detection.• Increased system capacity by 50% through successful server replacements, resulting in enhanced performance for Value Added Services.• Executed strict data control and retention policies, managing backup and disaster recovery operations; personally oversaw recovery tasks, promptly resolving issues and minimizing downtime, resulting in significant time savings for company.• Implemented new monitoring system that improved fault detection by 30%, leading to notable reduction in overall fault incidents.• Implemented system-wide hardware components, ensuring seamless interoperation and maximum compatibility with leading Linux-based software distros; improved overall system performance by 30%. Show less

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  TOTAL Iran B.V

  Jan 2018 - Dec 2018

  Head of Information Technology Support

  Installing and configuring hardware and softwareAutomated routine system administration tasks to reduce manual effortMaintaining and monitoring system performancePerforming backups and disaster recoveryProviding technical support