Vibhuti Bathla

Experience

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  EDVSOL PRIVATE LIMITED

  Dec 2020 - Feb 2021

  Product Development Intern

  Created product definition, wireframe, user flow, and Product Requirement Document (PRD) for Edvsol subsidiary i.e.'mysoulstay.com'Conducted comprehensive customer and market research to identify industry trends and competitive gaps, resulting in a goodProduct-Market fitExecuted Product Strategy and led the end-to-end development and launch of the websiteIn addition to the overall business orientation, engaged in SEO operations and Google Analytics for the websiteMaintained regular communication with stakeholders, including the leadership team to provide updates on project progress andchallenges Show less

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  Cognizant

  Feb 2021 - Oct 2021

  Led a team of 5 to design and build a comprehensive Online Result Monitoring and Evaluation system for better management of academic activitiesObtained working knowledge of Java, Unix, and SQL as part of the Cognizant Training Program

  • Programmer Analyst Trainee

    Aug 2021 - Oct 2021

  • Programmer Analyst Trainee

    Feb 2021 - Jul 2021
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  BlackRock

  Nov 2021 - now

  Analyst

  Managed different components within Blackrock’s Critical Infrastructure, providing support, acting as a first responder relative totroubleshooting, problem-solving, and escalationWorked with Developers, SRE, and Product Owners, increased production efficiency by 20% annually by formulating 10+ automationinitiatives, and effectively implemented themConducted onboarding training for new employees and assisted them with work-related queries for optimal performanceGenerated 10+ detailed monthly reports to maintain an accurate record of company resource utilizationsMaintained effective workflow by supervising schedules and allotting work based on availability for the effective completion of tasksPerformed Capacity Analysis, Management, Planning, and Forecasting for BLK leading to strategic optimization of resourcesDeciphered ~20 tickets/week (target of 18) within SLAs using JIRA collaborating with cross-functional teams and resolving consumer issues Show less