Abdullah Hazaea

Experience

• 

  Alsourayia Trading Co.

  Feb 2008 - Mar 2010

  Retail Sales Assistant (B2C)

  Retail department 1-Greeting customers who enter the shop.2-Be involved in stock control and management.3-Assisting shoppers to find the goods and products they are looking for.4-Being responsible for processing cash and card payments.5-Answering queries from customers.6-Reporting discrepancies and problems to the supervisor.7-Giving advice and guidance on product selection to customers.8-Balancing cash registers with receipts.9-Dealing with customer refunds.10-Responsible dealing with customer complaints.11-Attaching price tags to merchandise on the shop floor.12-Keeping up to date with special promotions and putting up displays. Show less

• 

  King Game

  Jan 2011 - Apr 2012

  Sales Supervisor. (B2B, B2G,B2C)

  1-Manage retail staff, including cashiers and people working on the branch.2-Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.3-Ensure pricing is correct.4-Work on store displays.5-Evaluate on-the-job performance.6-Identify current and future trends that appeal to consumers.7-Ensure merchandise is clean and ready to be displayed.8-Maintain inventory and ensure items are in stock.9-Keep up with fluctuating supply and demand.10-Analyze operating and financial statements for profitability ratios.11-planning.12-Ensure standards for quality, customer service and health and safety are met.13-Monitor local competitors.14-Maintain store's cleanliness and health and safety measures.15-Organize and distribute staff schedules.16-Preside over staff meetings.17-Help retail sales staff achieve sales targets.18-Handle customer questions, complaints, and issues. Show less

• 

  Alsourayia Trading Co.

  Jun 2011 - Sept 2012

  Sales Representative (B2B, B2G)

  1-Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.2-Adjusts content of sales presentations by studying the type of sales outlet or trade factor.3-Focuses sales efforts by studying existing and potential volume of dealers.4-Submits orders by referring to price lists and product literature.5-Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.6-Recommends changes in products, service, and policy by evaluating results and competitive developments.7-Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.8-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.9-Provides historical records by maintaining records on area and customer sales.10-Contributes to team effort by accomplishing related results as needed. Show less

• 

  Luxury Houses

  Feb 2016 - May 2016

  Business Development Officer (B2B,B2G,B2C) Internship

  Internship For BBA1-Communicate with the factories and prepare the orders.2-Assist and plan to establish the wholesaler department.3-Negotiate with the factories about the orders and prices.4-Set the target sales for the retail showroom.5-Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.6-Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.7-Exploring opportunities to add value to job accomplishments. Show less

• 

  Abdulaziz Al-Sorayai Investment Company (ASIC)

  Jan 2018 - Feb 2019

  Northern Regional Manager ( B2B , B2G)

  Establish and build new branch for the group in the North region and hire a salesmen for ASIC's companies and Lead the teams to achieve the target of the sales & marketing in the market by maintenance and enhancing the customer relationship and gain new customers and find new investments opportunities for the group.

• 

  AL-NASSERIAH WORLD FACTORY COMPANY LTD. (ANA)

  Jan 2018 - Dec 2021

  Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Training personnel and helping team members develop their skills. Managed the Central & Eastern Branches of ANA. Hire and lead the teams to achieve the target of the sales & marketing in the market by maintenance and enhancing the customer relationship and build long-relationship, Understanding the customers needs and Improve customers’ shopping experience. Also, gain new customers and Find new opportunities and projects for the company. Managed the Northern Branch of ANA. Hire and lead the team to achieve the target of the sales & marketing in the market by maintenance and enhancing the customer relationship and build long-relationship, Understanding the customers needs and Improve customers’ shopping experience. Also, gain new customers and Find new opportunities and projects for the company.

  • Marketing & Business Development Manager (B2B , B2G)

    Jan 2021 - Dec 2021

  • Regional Sales Manager for Central & Eastern Region ( B2B , B2G)

    Feb 2019 - May 2021

  • Northern Regional Manager

    Jan 2018 - Jan 2019
• 

  Star Adhesives and Resin Industries, Middle East

  Jan 2018 - Feb 2019

  Northern Regoinal Manager

  Managed the Northern Branch of STAR. Hire and lead the team to achieve the target of the sales & marketing in the market by maintenance and enhancing the customer relationship and build long-relationship, Understanding the customers needs and Improve customers’ shopping experience. Also, gain new customers and Find new opportunities and projects for the company.

• 

  Vocally | فوكالي

  Apr 2021 - Jan 2022

  Operations Manager

  Managing events (+100 events) with a proven track record of successful event execution, ensuring that all logistics are taken care of and that the event runs smoothly. * managing events with Riyadh season in different Zones: ( AL-Athariyyah, The Groves, Boulevard Riyadh City, Alsalam Tree)* Managing and operating Vocally events in different zones with unique and various customer experiences.

• 

  Middle East Specialized Cables (MESC)

  Jan 2022 - now

  • Responsible for optimizing the success of an organization’s sales team by managing sales goals, projections, and processes. Include creating and implementing sales processes, overseeing the sales team, and sales operations team, and planning and strategizing sales goals. Also working on several projects at a time that involves stakeholders across the business: Sales team, Marketing team, Operation Team, finance teams, IT, HR, etc. To manage and coordinate the back office support in KSA & UAE to the sales teams regarding customer quotations, clarification of terms and conditions (commercial and technical) in response to RFQs and tenders, and then ensure orders are processed within contract terms, and the best possible margins are achieved. Also, to enhance the customer relationship.

  • Sales Operations Manager

    Jan 2022 - now

  • Commercial Manager

    Jan 2022 - Jun 2023
• 

  CX Saudi جمعية تجربة العميل

  Nov 2022 - now

  Member