Vivek Gupta

Experience

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  Publicis Sapient

  Jul 2016 - Apr 2019

  Associate QA L2

  •Analysed the requirements of client and came up with test script and testing cycle estimates for web/desktop applications •Tested the functionality of multiple applications related to Order Management System implementation for major US based clients •Performed backend testing on IBM Sterling OMS console; verified Sourcing, Scheduling, Payments and Order XMLs •Tested Frontend and Backend of web storefront on Salesforce platform for multiple e-comm personal care brands •Lead the Production Track of an application for a leading consulting firm involving Impact analysis and testing the bugs in the production environment Show less

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  Tata Steel

  Apr 2020 - May 2020

  Summer Intern

  •Analyzed the traditional Supplier Management•Developed a matrix for Classication of Suppliers to dene Supplier Relationship Type•Formulated a tool for Assessment of Suppliers and provide Future Relationship Goals

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  Hundred Plus

  Jun 2020 - Jul 2020

  Project Management Intern

  • Managed a Team of Interns to develop multiple Webpages and a Catalogue App• Designed the Wireframes for new website and app for 100Plusmall• Assisted in Recruitment of CTO and Tech Interns for the company

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  Mindtree

  Jun 2021 - Feb 2023

  Associate Consultant

  • Gathered Requirements from clients for development of new demands for ERP solutions.• Performed RCA on issues based on incidents and fixed the configurations in a legacy Logistics Management System• Coordinated with multiple third party vendors and stakeholders to resolve cross-functional tickts.• Organised and executed KT sessions for team members to perform development activities, reports extraction and triage issues.

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  Manhattan Associates

  Feb 2023 - now

  Senior Consultant

  • Oversee test management processes specifically tailored for Manhattan Active Omni and Manhattan Point of Sale systems.• Design and execute comprehensive test plans to ensure seamless integration and functionality within retail environments.• Provide training and clear documentation to internal team personnel as well as end users on MAO functionality as it pertains to each module’s specific job functions• Triage reported issues, using tools such as Postman and Kibana to analyze technical logs; identify root cause; and test and propose solutions, in conjunction with functional and technical team members Show less