Bhagyashri Mohitkar

Experience

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  Dr. Wasanik Hospital, Chandrapur

  Jul 2006 - Mar 2007

  Assistant Doctor

  Patient ConsultationAdministration of IPD patientsConceptualized and implemented innovative and useful programs for patient improvement .Business development by coordinating with general practitioners, specialist consultants, patients and Hospitals

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  E-Meditek Global Pvt Ltd

  Jul 2010 - Oct 2010

  Executive Networking & Investigation Department management- TPA

  Contact, coordinate, initiate and execute successful empanelmentation of hospitals from all over Maharashtra. Clinical evaluation of investigator reportsPerformed all administrative functions. Monthly reporting of investigation to HO and insurance companies. Coordinate insurance grievances and appeals. Represented TPA at Ombudsmen Court. Empanelment of more than 30 hospitals in period of 2 months.

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  Criticare Multispecialty Hospital & Research Center, Mumbai.

  Oct 2010 - Jun 2011

  Billing & Mediclaim Manager

  • Wrote policies and operational procedure for billing department to streamline the work flow resulting in minimizing patients billing related complaints. Encouraged physician referrals to the Hospital. • Developed work flow processes which minimized the TAT and patient grievances. Increase in employee and patient satisfaction in first 6 months by implementing queue management.• As a mediclaim coordinator, achieved increased in mediclaim patient volume.• Conceptualized training plan and implementation /roll out plan for various process improvement. Initiatives related to improving Inpatient services e.g.: Streamlining Discharge process.• Developed team of employees to suit organizational needs. Achieved successful empanelment of TPA, Corporate and Health Agencies. • Decrease employee Turnover by training, coaching and mentoring them in friendly & motivating working environment. Show less

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  Oyster and Pearl Hospital, Pune

  Dec 2011 - Apr 2012

  IPD Coordinator

  • Handling day to day patient related grievances• Maintaining doctor’s duty roster. • Liaising with other departments for efficient patient care.• Arranged two successful CMEs for healthcare practitioners.• Reporting and coordination of H1N1 Cases to Govt. Health Authority• IPD supervision

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  Shaishav Children's Hospital

  Jul 2012 - Apr 2015

  Senior Hospital Administrator

  • Responsible for overall administration of hospital operation management, Purchase of new equipment and installation of new services in hospital.• Organizing and facilitating management meetings.• Supervising the work of office juniors and assigning work for them as well as Lead and monitor junior doctors, nurses, ward boys, housekeeping staff.• Management of multiple facility services of hospital and maintaining duty roster of doctors.• Establishment, implementation and synchronization of department work process flow with the team of 60 employees.• Regular training programs for implementation of new SOPs, new hospital information system.• Leading and driving sales team for business development of Hospital.• Budgeting for hospital man power and equipment based on functional requirements.• Liaise between credit parties & credit control (finance department) for purchase orders.• Increased operational efficiency while reducing costs and optimizing back-end operations. • Minimized ratio of complaints by efficient and effective handling of patient and staff grievances. Show less

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  Sahyadri Hospitals

  Apr 2018 - Mar 2019

  Medical Coordinator and patient safety officer

  • Management of medical services- interpreting strategy for smooth functioning of medical services in hospital and looking after quality management in a fast-paced, high-stress environment. • Change Management- achieved this by redesigning deployment of assistant doctors in hospital wards; while doing this I played a key role in leading a group of 50 assistant doctors through the process that helped us to standardize practices across the hospital. It ultimately increased efficiency and improved communication for everyone involved. • Hospital management had given me additional responsibility of patient safety officer after observing my communication and problem-solving skills.• successfully completed the Quality Control & Management Project of NABH surveillance audit. My responsibilities were collection of data, validation of documents, preparation and presentation of PPTs in front of the external auditors. While accomplishing these tasks my organizing and analytical skills helped me to complete the task with in timeline.• I was also assigned for doctor’s training, Monthly minimum 5- 6 lectures were arranged. • Successfully worked in coordination with all the departments of hospital and consultants to handle patient and staff grievances and deliver uninterrupted patient care.• Responsible for conducting monthly Code Blue and Code Pink Mock drills and compilation of monthly NABH Dashboard.• Documentation Audit was conducted of active patient files and discharged patient files.• Maintaining duty roster of junior doctors.• Monthly reporting of MTP and PCPNDT cases to Municipal corporation. Show less

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  Children’s Health Ireland Jobs

  Oct 2021 - Nov 2022

  Deputy Manager Operations and schedule care.
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  Children’s Health Ireland (CHI)

  Oct 2022 - now

  NOHC Ortho Service Coordinator