Manish Kumar

Experience

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  . Reservation Data Maintenance (I) Pvt. Ltd

  Jun 2001 - Oct 2003

  Fare Analyst

  Team Member of Audit Department Auditing of different stations, which includes Fare Auditing, Refund Auditing, and Tax Calculations. Issuance of ADM’s & ACM’s. Preparation of reports

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  InterGlobe Technologies (I) Pvt. Ltd.:.:

  Nov 2003 - Jul 2005

  Fare Analyst

  Manual rules coding. It is the process of retrieving fares and rules data filed by various airlines with ATPCO, interpretation and translation of the same into parameters-based data. This data is then entered into the GDS {Galileo} using various application and masks to enable distribution of accurate fares and rules-related information to various markets worldwide.

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  R Systems International Ltd

  Jul 2005 - Mar 2008

  Fare Analyst

  Loading & maintenance of airfare database for our clients by using private fares programs from Computer Reservation Systems (CRS) i.e. Worldspan Securate Air plus tool. Processing airline contracts and updates received as quickly as possible. To perform QC of contracts to make sure all the rules, conditions and fares are correctly loaded.

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  American Express

  Mar 2008 - Feb 2010

  Sr Analyst

  Debit Memo Research / Refunds Process:Mar 2008 – Feb 2010Process refunds on GDS (Amadeus / Galileo)Research and clearance of debit memos (ADM / ACM)Disputing debit memos with Airlines & GDSInvolved in various Process related calls like Exposure calls and providing root cause analysis

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  EXL

  Mar 2010 - now

  Senior Analyst

  Research and clearance of debit memos (ADM / ACM)Disputing debit memos with Airlines & GDSInvolved in various Process related calls like Exposure calls and providing root cause analysisBSP Reconciliation:BSP is an electronic billing system designed to facilitate the flow of data and funds between travel agencies and airlines. Responsible for preparing MIS reports / month end reporting for Markets like Outstanding open item report, Write off and Write back registers Root Cause Analysis report etc. Show less