Milton Barrios, MPH

Experience

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  Nike

  Sept 2015 - Apr 2017

  "Athlete"- Sales Associate

  -Utilized customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.-Maintained knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, and perform any cleaning duties necessary.

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  Iora Health

  Mar 2019 - Sept 2022

  - Work with the medical director to lead high performing teams. - Manage a complex clinical operation providing primary care and managed care services- Manage a people-focused business dedicated to service excellence- Serve as a champion for the Iora culture, fostering a positive team environment- Partner with physicians and other clinicians in the management of the practice- Represent Iora with external partners and stakeholders and serve as a liaison for the practice with Iora’s corporate office- Ensure operational compliance in a regulated setting Show less - Establish trusting relationships with patients and serve as a patient’s health advocate. Collaborate with patient’s doctor and members of their care team to meet their preventative, chronic and acute care needs.- Coach patients to understand their chronic conditions and develop action plans to manage these conditions, in collaboration with other health coaches, doctors, or nurses on staff. Also, monitor and track preventative measures and engagement of a population of patients. - Assist with the coordination of care across the continuum, such as: scheduling appointments with specialists, coordinating referrals, and sharing or transferring information with the patient’s internal and external care team- Participate broadly in the daily operations of a primary care practice, such as: Answering incoming phone calls, assisting with front desk inquiries, ensuring general upkeep of the clinical space, gathering vitals, and administering point-of-care testing. Show less

  • Care Team Manager

    Dec 2021 - Sept 2022

  • Care Team Lead

    Jul 2021 - Dec 2021

  • Health Coach

    Mar 2019 - Jul 2021
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  One Medical

  Dec 2021 - Dec 2024

  - Provide strategic planning, operations, and business development leadership to more than 30 providers, across 16 practice locations operating in fee-for-service, value-based care, and direct primary care models- Cultivated and expanded HSP partnership in Atlanta Metropolitan area, resulting in footprint expansion and development of health care partnerships through Emory health care system. - Lead an operations team of 100+ FTE’s, including 7 direct report managing primary clinics in three business lines. - Provide business support to internal/external stakeholders concerning cost of care, service capture, budget management, and support quality & service indicators such as CAHPS, NPS, HEDIS scores, and others as applicable. Show less - Direct, supervise, and coordinate clinical staff of three clinics, including doctors, nurse practitioners, nurses, health coaches, and admin staff, across GA. - Direct, supervise and train office staff. - In conjunction with medical director, develop and implement process standards for care delivery, patient experience, and employee experience.- Direct initiatives to reduce cost of care for patient in ACO by improving quality gap measures, improving RAF scores, and decreasing overall medical spend (part B spend). - Direct care team initiatives to improve health outcomes through decrease of gaps in care for patient, quality of care for patient, focused outreach to at-risk populations.- Work with internal cross functional teams for pilots, process improvement and care delivery workflows Show less - Work with the medical director to lead high performing teams. - Manage a complex clinical operation providing primary care and managed care services- Manage a people-focused business dedicated to service excellence- Serve as a champion for the Iora culture, fostering a positive team environment- Partner with physicians and other clinicians in the management of the practice- Represent Iora with external partners and stakeholders and serve as a liaison for the practice with Iora’s corporate office- Ensure operational compliance in a regulated setting Show less

  • District Manager - Atlanta/Alabama

    Jan 2024 - Dec 2024

  • Senior Office Manager

    Sept 2022 - Jan 2024

  • Care Team Manager

    Dec 2021 - Sept 2022
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  Amazon Health Services

  Dec 2024 - now

  Senior Operations Manager, Value Based Care