Akbar Mohammed

Experience

• 

  Thomson Reuters

  Aug 2018 - Apr 2023

  • Responsible for conducting Appreciate initiative.• Proved successful working within tight deadlines and a fast-paced environment.• Worked well in a team setting, providing support and guidance.• Training & mentoring the new hires.• Planned & projected waypoints to various priority projects which were under crisis.• Responsible for planning and conducting meetings for Business resource groups & customers.• Responsible for coordinating with the process specialists to improve quality.• Collaboration with the Knowledge management team in improving the procedures of Training• Researched all the best practices of processes and brought them under one roof as Knowledge management Co-lead.• Consistently meet Projects deadlines and made better Turn around time.• Co-lead to introduce MS Teams to the Team along with supporting the migration of data to SharePoint.• Backup to Senior Team Manager in maintaining and submission of various reports to Directors/Vice President.• Responsible for taking care of Knowledge related documents.• Efficiently managed & supported projects from three site teams US, Philippines & China.• Responsible for handling daily meetings and creating MOM exclusively to talk over priority emails and documents.• Team lead for IT support expert• Lead for the Knowledge management team Show less • Project Management - plays a visible role in project planning sessions with team members.• Communications/Status Reporting - effectively communicates findings and solutions to client/Stake Holders.• Prepares status updates for projects and regularly communicates and shares knowledge with the client and the team.• Makes recommendations for process improvement and ideas to immediate Team lead/Manager.• Focus on customer service, collaboration and a desire to exceed customer expectations.• Collaboration with the Knowledge management team in improving the procedures of Training.• Researched all the best practices of processes and brought them under one roof as Knowledge management Co-lead.• Adaptable and flexible in juggling workloads across multiple products or work streams• Shows signs of leadership skills and the ability to influence others. Show less -Performs duties such as analysing, keying, converting, coding, copyreading, editing, merging, rendering, loading, or validation of data.-Supports team publishing goals by meeting deadlines.-Works regularly on various systems, software, databases and applications to deliver quality products.-Participating in Content Operations and preparing data for publishing and regulatory products in print and/or electronic form-Analyze the content-Suggest process improvements-Worked with different stakeholder and efficiently managed & supported projects from three site teams US, Philippines & China. Show less

  • Content Specialist II

    Jun 2022 - Apr 2023

  • Content Specialist

    Apr 2020 - May 2022

  • Associate Content specialist

    Dec 2018 - Mar 2020

  • Trainee Content Specialist

    Aug 2018 - Nov 2018
• 

  Sanofi

  Apr 2023 - now

  Project Specialist - Content Management