Anna Clawson

Experience

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  Dairy Queen

  Nov 2011 - Jul 2013

  Cashier
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  Walt Disney World

  Aug 2013 - Jan 2015

  Tour Guide on The Great Movie Ride

  My responsibilities include: public speaking, following strict safety procedures, customer service, acting, and character portrayal.

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  BYU-Idaho

  Jan 2014 - Jan 2016

  Financial Aid Customer Service Coordinator, Social Media Expert, and Counselor

  Customer Service Coordinator responsibilities include: Customer servicePlanning and presenting meetings Public speaking Coordinatin, LeadingSocial Media Expert responsibilities include: Graphic Design Posting on Facebook and TwitterHelping with campaignsCounselor responsibilities include: Advised students regarding their finances. Delicately handled confidential information.Knew and understood complicated financial information.Customer service and handled every case individually and on a one-on-one basis Show less

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  Pathway

  Jan 2016 - Apr 2016

  Advisor

  Advised at-risk Pathway Students about grades, at-risk for non-graduation, and general questions about the program.

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  BYU-Idaho Student Support

  Apr 2016 - Jul 2016

  Director

  Organized and overseen the Disciple-Leader ConferenceCreated, overseen, and delegated to a council of twelve students

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  GPK Events -und Kommunicationsmanagement

  Oct 2016 - Dec 2016

  Intern

  Worked on projects with the Events, Marketing, and Publishing departmentsDid research, editing, and presented the information in company meetings

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  BYU-Idaho Student Support

  Dec 2016 - Jul 2017

  Program Assistant

  Help the Disciple-Leader Council with the planning of the Disciple-Leader ConferenceWork with the Director and Program Director of the Conference to make executive decisions and organize the volunteersHelp the First Year Mentor Council with mentor assignments, planning events, and organizing reports

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  Rocky Mountain University of Health Professions

  Jul 2017 - Nov 2021

  Admissions Advisor/Recruiter

  Advises potential students on the application process, different program options, and what the next step is in their applicationWas responsible for all nursing outreach and recruitment for Nursing and Master of Health Science programs, as well as the Doctor of Medical Science program, Counseling programs, and Doctor of Occupational Therapy programHelp to plan interviews, information nights, and special eventsManage travel and attend conferences across the country to raise awareness of our programs Works closely with the programs to hit budget goals each admissions cycle Show less

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  Anna Christine Coaching

  Nov 2020 - Apr 2022

  Founder

  Work with 1:1 clients to transform their mindset and beliefs surround health, nutrition, and movementKeep up to date with all new research and information regarding Intuitive Eating and evidence-based science in the nutrition sphereManage and create daily social media content to promote healthy behaviors such as intuitive eating, breaking free from diet culture, and implementing self loveOrganize and plan schedules, calendars, meetings, and social media posts on a daily basis Show less

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  Imprivata

  Apr 2022 - now

  Manages a portfolio of over $6 million in ARRManages at risk accounts, developing milestones to success, and escalating cases and accountsHolds and directs recurring meetings with managers, directors and c-suite level directors to go over projects, cases, sentiment, best practices, etc.Supports high tier customer’s non-standard deployments and configurationsServes as an advocate of the customer as well as of the companyWorks within the CSM team to innovate new processes, create documention, and leads discussions to work more effectively and effectively as a team Show less

  • Senior Customer Success Manager

    Feb 2024 - now

  • Customer Success Manager II

    Sept 2023 - Feb 2024

  • Customer Success Manager

    Apr 2022 - Sept 2023