Nazeena Abdulsamad

Experience

• 

  Bharat Sanchar Nigam Limited

  Jul 2016 - Jul 2017

  Customer Service Representative

  Handled all kinds of customer inquiries about company services, with duties including retrieving customer data, presenting relevant service information. Provide essential technical support for clients on a wide range of company products and resolving the issues.Install,configure,troubleshoot desktop system system applications. Handled the CRM system application.working knowledge of basic ERP functionalities such as order creations .Handled user administration duties such as password reset,account management عرض أقل

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  Legare Traders

  Aug 2017 - Jun 2019

  Administrative Assistant

  Provides technical and basic functional support on business application and office applications,provides user administration services and manages operational requests . Trained and managed administrative staffs.prepared time sheet for staff on monthly basis. Maintained manual computerized records of items purchased,costs,vendors details.Maintained inventory to ensure quantities are accurate and resolve stock issues.prepared the orders using details from the sales team.Establish and maintain relationship with the clientsManage office organization and general workflow from supporting staff members. performs general office task and functions. organize and schedule meetings.Handled all task related to office management system and procedures. عرض أقل

• 

  ADNOC Schools – (Education Company inside ADNOC Oil and Gas Group)

  Aug 2019 - Sept 2019

  Help Desk Support(Payment Collection)

  Work in coordination with the accounts department to receive payments and keep records of balance receivables. Attend customers for payments through cheque and online transfer. Handled RMS software and prepare day to day reports and cross-check the cheque amount with the amount received.update the payment details by cheque and online transfer mode in Registrar Management System. Report the details to accounts department.

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  Binary Security Systems - BSS

  Aug 2020 - now

  Presales Engineer