Ahmed Samir

Experience

• 

  Hindawi Publishing

  Jan 2013 - Sept 2019

  Reviewing the author's paper content by comparing the original manuscript against the PDF produced by Markup and Graphics teams while applying in‐house style. o Managing the Proofreading Team in order to ensure the manuscripts quality and make sure that they are totally error‐free. o Monitor and evaluate the Proofreading team members' performance.o Supervise the training of newly transferred employees to ensure the effectiveness of the training process.

  • Quality Assurance Specialist

    Feb 2009 - Sept 2019

  • Quality Assurance Team Leader

    Jan 2013 - Oct 2015
• 

  Environics, SAE

  Oct 2019 - now

  Technical Support Specialist

  - Installation and maintenance of all systems within a clients digital environment. - Producing documentation on operational, system and user procedures & guidelines. - Building, configuration and troubleshooting of server and desktop hardware. - Providing advice on selection and purchase of IT equipment.- Maintaining maximum availability of supported services for users.

• 

  Environics, Environment & Development Advisors

  Oct 2019 - now

  Information Technology Support