Kerry Willian

Experience

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  The Great Australian Ice Creamery

  Nov 1998 - Nov 2001

  Junior Staff

  Excellent training in food handling and work ethic was instilled in me at this wonderful place to work as a young teenager. My role was customer service, by serving ice cream and taking food orders. While assisting the owners in making food orders and taking out tea/coffee to customers dining in.

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  Juicy Stuff

  Jan 2003 - Nov 2004

  Manager

  Managing 3 local juice bars, working in store, sales, training, managing staff, rosters,handling and processing invoices through MYOB

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  Bendigo Bank

  Dec 2004 - Apr 2018

  Local Connection Coordinator

  The Local Connections Business of Bendigo Bank are custodians of the end-to-end customer experience. We lead sales and service for all channels such as branch, mobile, online, social and phone. Local Connections is responsible for maintaining Bendigo Bank’s competitive advantage in the marketplace, leading and driving innovation. To achieve this Local Connections work with other businesses and partners who manufacture products which we distribute, sell and service to acquire and retain customers.In order to successfully achieve our vision of being Australia’s most Customer Connected bank we focus on our three key pillars – Customer, People and Community resulting in successful financial and operational excellence.Underpinning all of our interactions and strong customer commitment is our values determining how behave with each other, our customers and our partners.The Coordinator, Local Connection is responsible for providing operational guidance and co-ordination within the Region in line with National and State strategies. The Coordinator, Local Connection works collaboratively with the Senior Manager, Strategy and Performance to support the Region and Community Partners with all operational needs such as premises management, reporting, finance, marketing central and administrative functions. Show less

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  SargeMack Pty Ltd, Chant Enterprises Pty Ltd & LArk Construction Pty Ltd

  Apr 2018 - Jun 2019

  Excective Assisitant & Operations Manager
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  The In8 Life

  May 2019 - Jun 2019

  Chiropractic Assistant
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  Deakin University

  Jun 2019 - now

  Finance Officer

  • Provide a range of accounting and administrative support services to the Enterprise Financial Services Unit by assisting in the processing of Portfolio accounts and ledger transactions ensuring financial records are accurate, relevant and timely. • Provide high-level customer service, analysis and problem solving, as well as finance related information, guidance, advice and technical training to University staff ensuring enquiries are addressed promptly and accurately in line with University policies and procedures and external regulations. • Develop and maintain excellent working relationships with a range of customers, suppliers, stakeholders by providing and facilitating high quality advice and guidance in relation to financial matters. • Undertake monthly account monitoring and reconciliation across Portfolio accounts to ensure that income and expenditure is in accordance with planned budgets and forecasts, including notation and investigation of variances for reporting to the Finance Operations Coordinator. • Support the Finance Operations Coordinator with initiatives that deliver continuous improvement in management and delivery of financial administrative support.• Contribute to the training of finance across the Portfolio by re-engineering and delivering documentation and training to meet user needs. • Ensure the implementation of all University policies that relate to the areas for which the position is responsible, in particular, those relating to equal opportunity, occupational health and safety, risk management, staff development and staff performance planning and review. Show less