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Giomhel Hermano

180 followers

Metro Manila, National Capital Region, Philippines

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Timeline
About me
Senior Technical Consultant at Thirdera
Education
- FEU Institute of Technology
  2014 - 2018
  Information Technology Computer Software and Media Applications
Experience
- Accenture
  Nov 2018 - Mar 2022
  - Gathered & Evaluated Business Requirements- Provided Technical Solutions- Provided Guidance to the Business from UAT to Production- Established Multiple SaaS Integrations- Customized & Maintained Service Portal Custom Widgets - Gathered & Evaluated Business Requirements- Provided Technical Solutions- Created Reusable Workflow- Application Integrations (APIs & Web services)- Data Import via Transform Map- Notification Configurations (emails, events, email scripts)- Migration & Post-release Production Support - Developed Custom Applications for Internal Clients- Customized & Maintained Service Catalogs- Created Server-side & Client-side Scripts- Tables & Forms Config. (creation, configuration, enhancements)- Migration of Update Sets- Created Technical & Functional Documents- Product Demo to Clients
  - Senior Software Development Engineer
    Nov 2021 - Mar 2022
  - Advance App/Cloud Support & Engineer Analyst
    Nov 2019 - Nov 2021
  - Associate Software Engineer
    Nov 2018 - Nov 2019
- Thirdera
  Mar 2022 - now
  Senior Technical Consultant
Licenses & Certifications
- ServiceNow Certified Implementation Specialist - Customer Service Management
  ServiceNow
  Jan 2024
- Certified Implementation Specialist - IT Service Management
  ServiceNow
  Sept 2019
- Certified System Administrator
  ServiceNow
  May 2019
- Certified Application Developer
  ServiceNow
  Sept 2020
Volunteer Experience
- Communications Team Lead
  Issued by Every Nation on Apr 2017
  Associated with Giomhel Hermano

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