Shannon DuBey

Experience

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  Henry Ford Health System

  Oct 2000 - May 2001

  Technical Support Analyst

  Initial user contact after support ticket created. Attempt to resolve PC, MAC, Software, or Hardware issues via phone call. Dispatch on-site technician if not phone resolvable or visit user’s desk if located in my building. Audit all support tickets by managed technicians monthly for effectiveness and possible areas of training or upgrades to software/hardware.

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  1107 Designs

  Mar 2001 - now

  Freelance Web Developer

  Planning, design and implementation of complete web sitesDesign with standards compliant code with emphasis on browser compatibility, accessibility, and search engine optimizationAudio, video, and photo editing for the web

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  TRW Automotive

  May 2001 - Apr 2003

  Network Admin

  Novell eDirectory install, upgrade, and maintenance. Install and maintenance of all Microsoft Servers. Implementation of Novell ZenWorks for Desktops. Project management of all new equipment purchases, installs, and configuration for Fenton site. Troubleshoot PC, printer, network, software issues. Manage backup software and tape storage solutions.

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  BrassCraft Mfg

  Jan 2004 - Jan 2012

  Network/PC Technician & Altiris Admin

  Novell eDirectory install, upgrade, and maintenance. NetWare to Active Directory migration planning and implementation. Install, configure, and maintain Altiris server and software. Experienced with Client & Server Management Suite 6.x through current version. Troubleshoot PC, printer, network, software issues for main office and all 8 remote sites as needed.

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  Plex Systems, Inc.

  Apr 2012 - Jun 2012

  Application Designer

  UI/UX design of Cloud Based (SaaS) ERP software

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  IBM

  Jun 2012 - Sept 2016

  Web Developer

  I am responsible for developing web sites and pages for a high profile client on very tight schedules in a multi-vendor environment. I work closely with vendors and our Java back end team to troubleshoot existing sites and pages to resolve issues in a timely fashion. As well as play a key role in site development for a redesigned fully responsive web application that integrates FTL, HTML, CSS/LESS, AngularJS, JSON/Ajax, Java, and Adobe CQ into one cohesive environment for optimal user experiences. Show less

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  Launch by NTT DATA

  Sept 2016 - now

  Lead Engineer, Digital Engineering

  Making awesome things happen with React, Redux, HTML, CSS, LESS, SASS, JS, jQuery, AngularJs, Angular, Ionic, and any anything else that gets the job done efficiently with an eye on future expansion and improvements.