Randy Oxley

Experience

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  Walmart

  Jan 1992 - Jan 2003

  Store Manager

  Responsible for growth and profitability of the Hendersonville, TN Wal-Mart store, a $35 million a year business. Managed daily operations.• Multi-task orientated, Supervise 200+ workforce, manage multi-million dollar inventory and sales, expense control, customer relations, planning and organization skills, people skills, financial applications.• Established better customer service. Store ranking: Top 10 in the company• Trained store managers in companies budgeting and associate scheduling computer programs.• Held various positions from 1992-2005: Store Manager, Co-Manager, Operations Manager, Assistant Manager, Support Manager, Accounting Manager, Department Manager, Sales Associate. Show less

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  Belden Street Music

  Jan 2003 - Jan 2006

  Office Manager

  • Develop better communication between company and customer.• Implementing marketing ideas with advertising in print and internet• Issue legal licensing documents in recording, print and video.• Cost analysis of yearly operations (Sales, Expenses, Marketing, ROI).

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  Lee Medical Inc

  Sept 2006 - Aug 2011

  Director of Operations

  • Vendor Management /Contracts – working with product vendors in contract negotiations and cost management• Customer Service - coordinating new customer implementation process• Inventory Management – maintaining adequate inventory levels of product while optimizing cash flow • Education Coordinator - marketing and promotion of company education program. Organization structure of classes and certifications.• Forecasting and Sales – monitoring daily sales activity. Current and previous sales comparisons: WTD, MTD and YTD. • Policies and Procedures – writing and implementing company operational policies and procedures.• Daily Operations and Business Structure – coordinating with Operations, Clinical, Human Resources and Finance to maximize optimal company success. Show less

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  Communication Resources Inc

  Aug 2011 - Dec 2013

  Fulfillment Group Leader

  Fulfillment/Marketing• Inventory Management Systems – Maintain adequate stock levels to meet demand based on average rate of sale, bill of lading/packing slip verification, restocking of return goods, purge obsolete inventory.• Ship Order Systems – order placement, packaging and shipping• Order Delivery and Tracking Systems – customer address verification and order delivery• Vendor Management - Customer Service• Customer Services Calls/Emails – manage incoming customer calls and emails to resolve issues• Customer Service Scheduling – monitoring incoming call volume for proper staffing• Corporate Phone System – monitoring phone system to ensure system maintains functionality• Website FAQ’s and Tutorials – providing continuous updates to provide currently information based upon Customers feedback Show less

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  PathGroup

  Jan 2014 - Mar 2016

  • PAR Supervisor

    Aug 2015 - Mar 2016

  • Refunds Supervisor

    Apr 2014 - Aug 2015

  • Refund Representative

    Jan 2014 - Apr 2014
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  MEDHOST

  Mar 2016 - now

  Sr. Contract Management Specialist