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Lerato A.

Lerato A.

LBS Analyst

Followers of Lerato A.1000 followers
location of Lerato A.Johannesburg Metropolitan Area

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  • Timeline

  • About me

    Product Designer

  • Education

    • BP group

      2023 - 2023
      Certified Professional Professional Customer experience

    • University of Johannesburg

      2011 - 2013
      Diploma Design and Applied Arts

    • University of the Witwatersrand

      2010 - 2010
      Certificate Business Administration and Management, General

  • Experience

    • UTi Worldwide

      Mar 2014 - Feb 2015
      LBS Analyst

      IT asset managementAdding computers to the domainCasting of images using AcronisSoftware audits on all the machinesSupport in testing and deployment of newapplications and systems.Maintain and resolve issues on LAN/WANTrain and guide staff hardware and softwareusage.Hardware support on laptops and desktopsPrinter setup and troubleshootingDocumentation CreationParticipate in important technological departmentprojects.Assist staff with the installation, configuration.Configuring Blackberry phones to receive outlookinformation.Setup and troubleshooting Microsoft Office Show less

    • Technology Innovation Agency

      Feb 2016 - Jul 2016
      Digital Designer

      Design web componentsDesign HTML invitesWeb design trends researchWebsite content updateVideo promotion designPhotography

    • Sakhumnotho Media

      Jan 2017 - Mar 2018
      UX UI designer and Web developer

      Develop websites, web hosting and webmanagementTest them on different browsers and devicesUser testingWire Frame drawing and Process FlowHtml EmailerSQL Data base managementWeb Hosting managementIT Asset ManagementAdding computers to the domainSoftware audits on all the machines. And many more ...

    • VML

      Apr 2018 - Jul 2018
      UX Designer

      Heuristic analysisUser flowsIllustration for Makro customer journeyUX Knowledge research and presentationSimplified the Liberty Life website home pageUser testing observer and note taking for MakroUser testing setup for MakroDevelop wireframes and prototypes around customerand business needsCustomer experience journey designCollaborated with Designers and Developers tocreate intuitive, user-friendly search page for theLiberty website

    • OnePointFour Consulting

      Sept 2018 - Jul 2019
      UX UI designer

      Create wireframes and animated prototypesUser flowsUI Design; visuals, re-branding.Cross-device, responsive layouts design for theBank Serve Africa websiteRedesign for websites and application forWesBankUser testing setup on Lookback applicationCollaborate with DevelopersUser researchUX trends research

    • Toastmasters International

      Aug 2019 - Aug 2022
      Toastmasters International member

    • Standard Bank Group

      Aug 2019 - May 2022
      Senior Product Designer

      Empower and mentor designers in the team, nurture acollaborative, productive, and positive environment within agrowing teamMaintain and further build design team workflows that ensurethat all designs delivered are in line with style guides and are ofhigh qualityEstablish and manage stakeholder expectations to enableeffective interactions and relationshipsMaintain the design systemDevelop and present strategic recommendations to entirethe leadership team and various executives for online, mobileIdentify improvement areas plus prospective competitiveadvantage Show less

    • Nedbank

      Jun 2022 - now
      Product Design Lead

  • Licenses & Certifications

    • Customer Service Mastery: Delight Every Customer

      LinkedIn e-learning
      Feb 2020

    • UX and web design master

      Udemy
      Jan 2020

    • Digital Skills: Retail

      Accenture
      May 2019

    • Marketing Foundations: Understanding Consumer Behavior

      Lynda.com
      May 2018
      View certificate certificate

    • UX Design: 1 Overview

      Lynda.com
      May 2018
      View certificate certificate

    • A+

      CompTIA
      Jan 2014

    • Fundamentals of Management

      University of the Witwatersrand
      Jun 2010

    • Information Technology

      Torque-IT
      Feb 2014

    • Multimedia (Interactive design)

      University of Johannesburg
      Feb 2011

    • User Experience Design Certificate

      University of Cape Town
      Nov 2017

  • Honors & Awards

    • Awarded to Lerato A.
      Indiafrica contest winneer Indiafrica Jun 2013 I was a winner of the Indiafrica Poster Design contest, please click on the below link for more info.http://www.indiafrica.in/POW2012-13AFR-LeratoBosoga.html